The e-commerce site Etsy is almost entirely powered by millions of independent sellers who offer everything from vintage clothes to freshly made slime. A good number of these entrepreneurs make their living by selling stuff on the site, which explains the anger that many of them felt towards a recent policy change at the company. Instead of collecting a transaction fee of 3.5 percent of sales, Etsy now plans to take a 5 percent cut of both sales and Continue reading
In recent years, millions of consumers have grown accustomed to the convenience of online shopping. Along with enjoying wide selections and free home delivery, e-commerce customers often don’t pay sales tax for items purchased online. However, that last fact could soon change thanks to a new Supreme Court ruling.
The decision reverses a previous ruling that prevented companies from collecting sales tax in states where they had no physical presence. Given that online retailers aren’t constrained by borders, though, a Continue reading
Given that airlines charge thousands of dollars for seats in business class, they try to make the experience as luxurious as possible for their premium passengers. On Etihad Airways, for instance, wealthy fliers can stay in a three-room “residence” that includes a private bathroom and double bed. While other carriers can’t quite match that level of extravagance, they strive to provide passengers with first-class amenities like upscale blankets and fine tableware.
The only problem is that these items don’t remain Continue reading
In last year’s hit “Bodak Yellow,” the rapper Cardi B starts the song off by bragging about wearing expensive “red bottom” shoes. While those unfamiliar with fashion might not understand the lyric, fans of fancy footwear know there’s only one brand she could be talking about: Louboutin. Since the early 1990s the company has made high-priced stilettos that all feature bold red-colored soles. With the most basic pair going for more than $650, Louboutin shoes stand as symbols of luxury Continue reading
Although founded in the 1950s as the International House of Pancakes, for more than 40 years consumers have known the breakfast chain better as IHOP. For most companies, gaining this kind of brand recognition with a simple acronym would be a dream come true. Last week, however, IHOP announced that its “P” was changing into a “b,” lowercase and all. And yesterday the chain revealed the meaning behind the switch: it turns out the “b” stands for “burgers.”
The announcement Continue reading
Late last year, Snapchat unveiled a number of changes to the design of its immensely popular photo and video sharing platform. The idea behind the switch was to separate content produced by a user’s friends from content made by media companies and celebrities. In practice, however, this amounted to Snapchat splitting their users’ feeds in two.
The social media reaction to the redesign started out negative and only got worse as time passed. Along with the more than 1.25 million Continue reading
In the Understanding Business profile for Chapter 8, we looked at how Denise Morrison brought a lifetime of business experience to her role as CEO of the Campbell Soup Company. She landed the job in 2011 just as the company was ready to undergo some major changes. Rather than continuing to use unhealthy, processed ingredients, under Morrison’s leadership Campbell’s began to focus on developing more organic options. “We believe we need to participate in this, so you can either lead Continue reading