Back in the pre-Internet days, companies would pay a fortune to set up services that allowed them to limit the number of phone lines used in the office. This meant that a company with 100 employees could use a single number with extensions rather than set up 100 seperate lines. Once caller ID came on the scene, these systems would display the same name to the receiver whether the call was coming from the mailroom or the C-suite.
This pricey Continue reading
In the Understanding Business profile for Chapter 8, we looked at how Denise Morrison brought a lifetime of business experience to her role as CEO of the Campbell Soup Company. She landed the job in 2011 just as the company was ready to undergo some major changes. Rather than continuing to use unhealthy, processed ingredients, under Morrison’s leadership Campbell’s began to focus on developing more organic options. “We believe we need to participate in this, so you can either lead Continue reading
The concept of working from home has been a controversial issue among some employers for years. On the one hand, proponents claim that remote working can reduce costs while improving morale among staff. For its critics, though, the idea of working from home brings to mind images of employees who would rather lounge on a couch than do their job.
But according to a new study from Stanford, the former group’s assessment is likely the more accurate one. It all Continue reading
Although Americans are known for spending a lot of time at their jobs, they’re not always working during those long hours behind a desk. In fact, a recent Harvard study found that 78 percent of surveyed employees experienced some type of idleness at work. This isn’t referring to laziness or procrastination: “We are talking about time at work when employees are supposed to be working, and available to work, but they are unable to,” said Andrew Brodsky, co-author of the Continue reading
For years tech giants like Facebook and Google have tried to set up shop in China only to see their efforts blocked by the country’s restrictive government. In place of these global brands, domestic companies like the search engine Baidu and the social network Weibo have flourished among China’s enormous Internet community. And in an ironic twist, this growing tech sector owes much of its success to the structure and culture of Silicon Valley’s biggest names.
Many Chinese companies are Continue reading
Three years ago, the staff of the Swedish software consulting firm Crisp felt it was time for a change in leadership. The company had been recently experimenting with its upper management structure, going from a standard CEO model to one that replaced the top executive annually through a staff vote. Then, a radical idea took root in the minds of Crisp’s employees. “We said, ‘what if we had nobody as our next CEO – what would that look like?’” said Continue reading
In recent years, many companies have sought to create work environments that place a heavy emphasis on collaboration. With flattened hierarchies and open door policies, these workplaces give employees easy access to managers and other top performers. The system is meant to improve office efficiency by allowing staffers to receive unique advice that makes their jobs easier.
But while regular employees can have their workloads lightened, managers quickly become overwhelmed by overly collaborative workplaces. After all, executives who spend much Continue reading
From short essays to lengthy term papers, college students are no strangers to writing. Matters don’t change much once they graduate to the business world: internal memos, progress reports, and a seemingly endless amount of emails constitute the daily tasks of many office employees. According to a recent study of businesspeople who write at work, an average of 22 percent of their time is spent reading. Unfortunately, the quality of the work that passes their desks is often clumsy or Continue reading