April 12, 2018

The concept of working from home has been a controversial issue among some employers for years. On the one hand, proponents claim that remote working can reduce costs while improving morale among staff. For its critics, though, the idea of working from home brings to mind images of employees who would rather lounge on a couch than do their job.

But according to a new study from Stanford, the former group’s assessment is likely the more accurate one. It all Continue reading

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March 30, 2018

As anyone who’s ever worked in retail knows, dealing with unpredictable work hours can be a frustrating experience. At the Gap, for instance, schedules must be posted 10 days in advance but can change quickly if the staff must prepare for big events like sales promotions or visits from executives. Even during standard operating times this system is far from perfect, with employees uncertain if they’ll work the same shifts from one week to the next. “I don’t count on Continue reading

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March 2, 2018

A good idea can come from anywhere. Whether the inspiration is drawn from years of research or a sudden flash of brilliance, the best organizations know how to spot new concepts and bring them to life no matter their source. That’s why in the 1990s the then-CEO of Frito-Lay sent a video message to his employees encouraging them to speak up if they had something to contribute. “We want every worker in this company to act like an owner,” said Continue reading

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February 16, 2018

Although Americans are known for spending a lot of time at their jobs, they’re not always working during those long hours behind a desk. In fact, a recent Harvard study found that 78 percent of surveyed employees experienced some type of idleness at work. This isn’t referring to laziness or procrastination: “We are talking about time at work when employees are supposed to be working, and available to work, but they are unable to,” said Andrew Brodsky, co-author of the Continue reading

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November 2, 2017

For those who enjoy a full-service experience when they travel, staying at a hotel can turn into an expensive enterprise. Paying for gratuity alone can become costly if someone takes advantage of amenities like room service or bellhops. But while guests are quick to tip waiters and baggage carriers without a second thought, this same courtesy does not often extend to housekeeping staff. According to the American Hotel and Lodging Association, fewer than a third of guests leave gratuity for Continue reading

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September 7, 2017

iidar-sagdejevLast year we took a close look at how Wells Fargo fostered a culture of fraud that encouraged employees to open unauthorized credit and debit card accounts for customers. Investigators at the time estimated the bank had created more than 1.5 million fraudulent accounts, leading Wells Fargo to fire thousands of employees. Further inquiries from Congress also caused the company to replace managers and roll back executive pay as part of an overhaul of its retail division. The scandal Continue reading

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August 10, 2017

restaurantThe U.S. economy has managed to add thousands of jobs so far this year thanks to big gains in industries like construction and health care. But even these substantial sectors can’t compare to the robust growth of the restaurant industry, which has gained nearly 200,000 new jobs in 2017 alone. And unlike manufacturing or construction work, these jobs aren’t localized to a few lucky cities scattered across the nation. Instead, nearly every American metropolis has seen a boom in restaurant Continue reading

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August 3, 2017

timrockOver the course of four decades, more than 80,000 people have learned how to become McDonald’s managers on the the leafy grounds of Hamburger University. The company long considered this 86-acre Oak Brook, Illinois, institution to be the perfect place to train employees while also attracting top-level executives. Then last year McDonald’s surprised staff by announcing the company would move its headquarters out of the suburbs and into the West Loop of Chicago.

Located near an “L” train stop and Continue reading

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July 28, 2017

lifegaurd-standWith the fall semester right around the corner, there’s only a few more weeks of freedom left for those lucky students who didn’t have to spend their break in class. Of course, those who managed to avoid summer school may have been working at one of the many seasonal jobs that pop up at this time of year. According to employers, however, these jobs have become increasingly difficult to fill recently. For instance, in the spring business owners located along Continue reading

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April 25, 2017

chinese-companiesFor years tech giants like Facebook and Google have tried to set up shop in China only to see their efforts blocked by the country’s restrictive government. In place of these global brands, domestic companies like the search engine Baidu and the social network Weibo have flourished among China’s enormous Internet community. And in an ironic twist, this growing tech sector owes much of its success to the structure and culture of Silicon Valley’s biggest names.

Many Chinese companies are Continue reading

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