November 6, 2018

Today millions of Americans will head out to vote in the midterm elections, and hopefully you’ll be one of them. Of course, not everyone can easily find time during the day to perform this important civic duty. According to a Pew Research Center survey from 2014, 35 percent of respondents said they were registered to vote but couldn’t make it to the polls due to “work or school conflicts.” In that particular election year, only 37 percent of eligible voters Continue reading

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October 4, 2018

Amazon’s market capitalization recently hit $1 trillion, placing the e-commerce giant on a level of success shared only with Apple. What’s more, last year the company’s revenue topped out at $178 billion, about a 40 percent increase from 2016. These factors allowed CEO Jeff Bezos to claim the title of world’s richest person as his net worth climbed past the $150 billion mark.

According to critics, though, Amazon’s workers have been largely left out of this bonanza of profit. Continue reading

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September 27, 2018

With more than 2 billion monthly active users, Facebook appears to be succeeding in its mission to “bring the world closer together.” But as anyone who has spent time casually scrolling through their news feed knows, not everything posted on the social network is positive and unifying. Along with heated political arguments and unflattering pictures of friends, users can also post violent or offensive content that is far too extreme to be allowed on the site. Fortunately, users can report Continue reading

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April 12, 2018

The concept of working from home has been a controversial issue among some employers for years. On the one hand, proponents claim that remote working can reduce costs while improving morale among staff. For its critics, though, the idea of working from home brings to mind images of employees who would rather lounge on a couch than do their job.

But according to a new study from Stanford, the former group’s assessment is likely the more accurate one. It all Continue reading

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March 30, 2018

As anyone who’s ever worked in retail knows, dealing with unpredictable work hours can be a frustrating experience. At the Gap, for instance, schedules must be posted 10 days in advance but can change quickly if the staff must prepare for big events like sales promotions or visits from executives. Even during standard operating times this system is far from perfect, with employees uncertain if they’ll work the same shifts from one week to the next. “I don’t count on Continue reading

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March 2, 2018

A good idea can come from anywhere. Whether the inspiration is drawn from years of research or a sudden flash of brilliance, the best organizations know how to spot new concepts and bring them to life no matter their source. That’s why in the 1990s the then-CEO of Frito-Lay sent a video message to his employees encouraging them to speak up if they had something to contribute. “We want every worker in this company to act like an owner,” said Continue reading

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February 16, 2018

Although Americans are known for spending a lot of time at their jobs, they’re not always working during those long hours behind a desk. In fact, a recent Harvard study found that 78 percent of surveyed employees experienced some type of idleness at work. This isn’t referring to laziness or procrastination: “We are talking about time at work when employees are supposed to be working, and available to work, but they are unable to,” said Andrew Brodsky, co-author of the Continue reading

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November 2, 2017

For those who enjoy a full-service experience when they travel, staying at a hotel can turn into an expensive enterprise. Paying for gratuity alone can become costly if someone takes advantage of amenities like room service or bellhops. But while guests are quick to tip waiters and baggage carriers without a second thought, this same courtesy does not often extend to housekeeping staff. According to the American Hotel and Lodging Association, fewer than a third of guests leave gratuity for Continue reading

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September 7, 2017

iidar-sagdejevLast year we took a close look at how Wells Fargo fostered a culture of fraud that encouraged employees to open unauthorized credit and debit card accounts for customers. Investigators at the time estimated the bank had created more than 1.5 million fraudulent accounts, leading Wells Fargo to fire thousands of employees. Further inquiries from Congress also caused the company to replace managers and roll back executive pay as part of an overhaul of its retail division. The scandal Continue reading

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August 10, 2017

restaurantThe U.S. economy has managed to add thousands of jobs so far this year thanks to big gains in industries like construction and health care. But even these substantial sectors can’t compare to the robust growth of the restaurant industry, which has gained nearly 200,000 new jobs in 2017 alone. And unlike manufacturing or construction work, these jobs aren’t localized to a few lucky cities scattered across the nation. Instead, nearly every American metropolis has seen a boom in restaurant Continue reading

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