April 10, 2024

With tens of thousands of locations worldwide, hotel chains like Hilton, Marriott, and Hyatt dominate the global hospitality industry. But as the video below shows, these companies often don’t own the properties that bear their names. This report from the Wall Street Journal explains how Marriott and others license their brands to independently operated hotels, who then benefit from widespread recognition as well as customer reward programs. 

Questions:

  1. Why did hotel chains like Marriott and Hilton move away from Continue reading
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April 3, 2024

Credit card firms provide both consumers and businesses with a convenient way to handle payments that eliminates the need to deal with large amounts of cash all the time. Still, this service doesn’t come for free: not only can customers rack up large amounts of interest on their credit card bills, companies also must pay a fee for every transaction they make. These “swipe fees” can add up quickly. Last year alone, U.S. merchants paid $101 billion in swipe fees Continue reading

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March 29, 2024

Although meal kit services like HelloFresh and Blue Apron both enjoyed a boom in business during the pandemic, only one of those companies continues to thrive today. The video below explores the growing dominance of HelloFresh in the meal kit industry even as it struggles to keep customers, who mainly tend to cancel their subscriptions once the sign-on deals end. 

Questions:

  1. What are the benefits and drawbacks of HelloFresh’s strategy of using discounts to attract customers?
  2. Why is it Continue reading
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March 22, 2024

The world of plush toys is not typically known as a hotbed of conflict, but that all changed last month when two big names in the industry clashed in court. The legal battle began when the parent companies of Squishmallows sued Build-A-Bear Workshop, alleging that its new “Skoosherz” line looked suspiciously squishy. “If a picture is worth a thousand words, comparing the Squishmallows original products to Build-a-Bear’s copycats speaks volumes,” said Moez Kaba, an attorney representing Squishmallows’ parent companies Kelly Continue reading

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March 19, 2024

With more than 51 million monthly active users in the United States, the Chinese e-commerce outlet Temu has expanded significantly in recent years thanks to its huge selection of cheap goods. This video looks at the platform’s low-price strategy and how it’s winning customers the world over in spite of reports of poor quality products and possible ethical issues.

Questions:

  1. Why do you think Temu’s business model is appealing to customers?
  2. Which e-commerce strategy do you think is most effective Continue reading
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February 21, 2024

Fast food companies pour billions of dollars into marketing every year, and a big portion of those costs come from expensive video shoots for commercials. This video takes a detailed look at the extraordinary skill that goes into seemingly simple fast food ads, from hand-painting burger patties to moving items precisely with the help of robot technology.

Questions:

1. Why do fast food companies spend so much money to make their menu items appear realistic on camera?
2. How does Continue reading

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February 9, 2024

In 2019, the genetic testing startup 23andMe made its debut on the Nasdaq stock exchange and soon achieved a valuation of more than $6 billion. This promising start did not last long, however, as the company’s share price steadily declined in the years that followed. The video below explores how 23andMe went from blockbuster brand to penny stock status as it encountered challenges with its business model as well as data privacy.

Questions:

1. How did 23andMe’s business model limit Continue reading

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February 2, 2024

Large hot air balloons can cost as much as $160,000, requiring huge amounts of high quality materials and lots of time. This video focuses on the Spanish company Ultramagic Balloons, which employs large sewing teams as well as engineers to produce flawless balloon-based aircraft. 

Questions:

  1. Why does Ultramagic Balloons prioritize quality control throughout its production process? 
  2. What are some factors that contribute to the high costs of hot air balloons?
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January 31, 2024

Founded in 1913, the Stanley company has sold steel-insulated mugs for more than a century, operating for much of that time as a niche brand with a small but loyal customer base. Over the last few years, however, Stanley tumblers have become ubiquitous products thanks to the company’s canny use of social media. Their brightest moment in the spotlight happened last November when a TikTok user posted a video showing how her Stanley mug survived a car fire with the Continue reading

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January 26, 2024

France is known the world over for its outstanding culinary traditions, from sidewalk cafes and refined bistros to lavish bakeries brimming with croissants and macarons. But in recent years, these institutions have faced increasing competition from American fast food chains that are especially popular among young consumers. For example, last month more than 500 hungry Parisians lined up before the doors opened at the city’s first Krispy Kreme location. “The French love American products, and there’s a hype around American Continue reading

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