August 12, 2022

Thousands of workers at Amazon warehouses and Starbucks stores across the country have voted to unionize in recent months, potentially reversing decades of declining union membership in the U.S. This video takes a close look at the history of unions in postwar America, examining the reasons why service industries largely stayed unorganized and how that could change in the coming years. 

Questions:

  1. Why did union membership start to decline in the 1970s and 1980s?
  2. Do you think U.S. legislators Continue reading
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August 9, 2022

Seeking out qualified employees and then hiring them is a costly process for even the biggest companies, which is why most managers strive to keep their staff around for as long as possible. Sometimes fresh hires don’t feel the same way, though, and they leave their new jobs as swiftly as they joined. These “quick quits” are especially prevalent in the current job market where employee turnover remains high. As a result, companies are focusing on a key milestone: a Continue reading

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July 12, 2022

Since the start of the summer travel season, air carriers have canceled thousands of flights as they grapple with bad weather, high fuel costs, and rampant inflation. Along with these problems, airlines are also encountering increased resistance from one of their most important groups of employees: pilots. Faced with large workloads and an unpredictable post-pandemic environment, pilots are demanding substantial wage increases as well as quality of life benefits from their employers. 

According to analysts, airlines are likely to Continue reading

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Although the pandemic ushered in a new era of working from home, many companies still want employees to come into the office. This video looks at how the social network LinkedIn redesigned its workplace to include more than 75 different types of seating, combining the comforts of home with the collaborative nature of the office environment. 

Questions:

  1. What are the benefits and drawbacks of LinkedIn’s new hybrid office plan?
  2. Do you think more companies should follow LinkedIn’s lead and Continue reading
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April 8, 2022

The e-commerce giant Amazon is the second largest private employer in the U.S., with more than 1 million employees working in fulfillment centers and corporate offices around the country. For years, labor activists have sought to unionize this enormous workforce, but past efforts largely failed to gain traction. That may be starting to change, however, if recent developments at New York’s largest Amazon warehouse are any indication. 

Last week, staff at the JFK8 facility on Staten Island voted 2,654 Continue reading

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March 29, 2022

With omicron infection rates falling and mask mandates expiring across the country, many companies are attempting to reestablish a sense of pre-pandemic normalcy by reopening offices and bringing employees back to stay. But while firms return to business as usual, the nation’s biggest companies may never again return to business travel as usual. According to the Global Business Travel Association, spending on corporate travel amounts to a third of what it was before 2020. 

For example, the consultancy giant Continue reading

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November 16, 2021

The pandemic completely upended the concept of work in the U.S., resulting first in mass layoffs as companies closed down followed by mass resignations when businesses returned. This video looks at how the first problem may have led to the “Great Resignation” as workers continue to leave their jobs and companies struggle to attract talent.

Questions:

  1. Why have employment rates in travel and hospitality struggled to return to pre-pandemic levels?
  2. What are some of the causes of the Great Resignation? Continue reading
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September 29, 2021

At the beginning of the year, the widespread distribution of Covid vaccines gave many companies the confidence to start plotting their triumphant returns to office life. Then the spread of the delta variant largely thwarted these plans as firms brought back just a fraction of the staffers they had intended to. And for those few employees who returned to offices, most are still doing the same thing that they’ve done since March 2020: Zoom meetings. 

For example, Nick Kneer Continue reading

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September 23, 2021

Since the widespread restaurant shutdowns of 2020, workers have steadily started to leave the food service industry, many for good. Along with the dangers of working in public during a pandemic, employees also found that some customers at reopened restaurants tended to tip less while others responded aggressively to mask rules. As a result, eateries across the country have nearly one million fewer filled positions than they did before the pandemic, amounting to an 8 percent decrease. And in a Continue reading

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When the pandemic hit the U.S. last year, millions of Americans suddenly went from commuting to the office every weekday to working from home on their laptops. While it was difficult for some people to adjust to this abrupt change, many others became accustomed to remote work quickly, and they would very much like to continue doing just that. As a result, a number of companies are experimenting with “hybrid offices” in which employees come in a couple days of Continue reading

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