On Sunday Ethiopian Airlines Flight 302 crashed shortly after take off, killing all 157 people on board. Although the cause of this tragedy will be under investigation for some time, many in the aviation industry were quick to blame the disaster on the model of aircraft used for the flight: the Boeing 737 Max 8. After all, this marks the second time within five months that this type of jetliner has crashed soon after taking off. In October a Lion Continue reading
In recent years airlines have grown increasingly stingy with the perks they grant to economy class customers. While passengers not so long ago could check up to two bags, most airlines now charge fliers for placing even one suitcase in the plane’s cargo hold. Many people also can’t make changes to their travel itineraries without incurring fees as high as $500. As a result, many casual travelers have started turning to alternative air carriers like Spirit or WOW. Although these Continue reading
Given that airlines charge thousands of dollars for seats in business class, they try to make the experience as luxurious as possible for their premium passengers. On Etihad Airways, for instance, wealthy fliers can stay in a three-room “residence” that includes a private bathroom and double bed. While other carriers can’t quite match that level of extravagance, they strive to provide passengers with first-class amenities like upscale blankets and fine tableware.
The only problem is that these items don’t remain Continue reading
This week United Airlines has faced a surge in public anger following the release of a video that showed a passenger being dragged off of an overbooked flight. Along with its plummeting reputation, the company’s stock price has also experienced quite a bit of turbulence since the incident. At its worst point United shares fell 6.3 percent, reducing the the airline’s market value by $1.4 billion. United’s CEO has repeatedly apologized for the way the company handled the situation Continue reading
On Monday morning, people across the world woke up to find a disturbing video circulating in their social media feeds. The clip showed two men forcibly grabbing a passenger out of his seat on a United Airlines flight and then dragging his body down the aisle. Blood ran down the victim’s face and fellow passengers screamed in horror. Soon the video went viral as millions of social media users directed their outrage towards United for allowing this brutal incident to Continue reading
In the old days of air travel, passengers who were lucky enough to watch a movie during their flight did so on a big screen that the whole cabin could see. Then as technology improved many airlines installed screens into the backs of seats, providing travelers with a personal entertainment center. Shortly after this development, though, smartphones and tablets started to become commonplace. “Virtually everyone is connected at all times on the ground today,” said Jon Cobin, COO of in-air Continue reading
For the airline industry, the last few decades have been more like a rollercoaster ride than a smooth flight through calm skies. Enduring consistent losses as well as the occasional bankruptcy, companies began making deep cuts to basic services in order to keep costs down. Meanwhile, airfares continued to skyrocket even as in-air amenities started disappearing. Now it finally seems like all that belt-tightening is paying off: last year the four biggest domestic carriers together earned about $22 billion in Continue reading
Although business-class seats only take up a few rows on an airplane, the money they bring in accounts for 30 percent of global airline revenues. As a result, many upscale air carriers have upgraded their premium cabins with increasingly posh amenities. Emirates’ double decker Airbus, for instance, has a bar onboard where first-class passengers can meet and mingle. And on Singapore Airlines premium customers have a menu of more than 60 gourmet dinners available to choose from.
But while the Continue reading