October 7, 2021

When summer came to a close last year, restaurants across the country scrambled to keep diners eating outdoors even as the weather turned cold. This led to improvised setups with shelters and gas heaters that sometimes brought about more problems than they solved. For example, every night Ellen Yin’s restaurant in Philadelphia would burn through more than 10 propane tanks for their heat lamps, with staff often changing the tanks throughout the evening. “A couple of times I went to Continue reading

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September 23, 2021

Since the widespread restaurant shutdowns of 2020, workers have steadily started to leave the food service industry, many for good. Along with the dangers of working in public during a pandemic, employees also found that some customers at reopened restaurants tended to tip less while others responded aggressively to mask rules. As a result, eateries across the country have nearly one million fewer filled positions than they did before the pandemic, amounting to an 8 percent decrease. And in a Continue reading

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September 10, 2021

Although demand for wine from California’s Napa Valley has never been higher, supply is low across the region after years of drought, wildfires, and then the pandemic disrupted production. This video looks at the inflationary pressures currently weighing on winemakers as they consider whether or not to raise prices on the latest vintages.

Questions:

  1. What inflationary factors are driving winemakers to raise prices on their products?
  2. What are the potential advantages and disadvantages for businesses when they raise prices?
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September 3, 2021

It’s a scenario that plenty of fast food fans have faced before: they pull up to the drive-thru speaker at McDonald’s and ask for their favorite frozen treat, only to hear the reply, “Sorry, but the machine is broken right now.” Responsible for about 60 percent of the chain’s desserts, the McFlurry machine is a vital asset for Golden Arches franchises across the country, even though their unreliability has become something of a running joke. Along with serving as the Continue reading

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July 30, 2021

Most people probably don’t think about how bunches of bananas make it from farms in Central America to store shelves in the U.S. That’s certainly not the case at Top Banana, a company that handles more than one million pounds of fruit every week. This long but fascinating video takes a look at how Top Banana ripens and ships an enormous amount of bananas through sophisticated logistical processes. 

Questions:

  1. Why does Top Banana constantly check to ensure that its Continue reading
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July 22, 2021

In the coming months, regular drinkers of the sugar-free soda brand Coke Zero might notice a slight change in the taste of their favorite beverage. According to company officials, the formula for Coke Zero will be altered in order to “deliver an even more iconic Coke taste.” While this might seem like a relatively harmless change, any alteration to a Coca-Cola product draws plenty of public scrutiny after the company’s disastrous launch of “New Coke” in the 1980s.

Back then, Continue reading

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June 24, 2021

Last year, companies across all industries scrambled to figure out how to continue doing business during the coronavirus pandemic. As time went on, subscription services proved to be dependable profit sources given that they required customers to provide regular payments every month. Subscriptions to streaming platforms like Netflix and Disney Plus skyrocketed in 2020 while many restaurants also found success with membership models. 

For instance, in early 2021 six eateries in the Washington, D.C., area joined forces to create Continue reading

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Nearly a month after a cyberattack on Colonial Pipeline led to gasoline shortages across the nation, this week hackers targeted and shut down some operations at JBS, the world’s largest meat supplier. Like the previous incident, the perpetrators infiltrated the company’s computer systems and demanded a ransom to unlock them. Although JBS said that its systems are coming back online, it nevertheless had to halt operations at processing plants throughout the U.S. and Australia as a result of the attack. Continue reading

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As warmer weather returns throughout the country, many Americans are stepping out of their heavily used kitchens and heading back to restaurants. According to data from the review site Yelp, restaurant reservations are up 46 percent compared to 2019 and a whopping 23,000 percent compared to last year near the start of the pandemic. The reservation site OpenTable reports similar surges in restaurant traffic as more people receive vaccinations and restrictions ease across the country. 

“States that had restrictions Continue reading

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April 15, 2021

After experiencing the worst year for the hospitality industry in U.S. history, restaurants and bars are beginning to bounce back as vaccinated Americans reemerge into the world and Covid-19 restrictions ease. For instance, sales at the Miami coffee shop and eatery All Day spiked in January to their highest levels since the start of the pandemic. “It was like turning on a light switch,” said owner Camila Ramos. As customers continued to flood into All Day, she tried to hire Continue reading

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