Pricing - McGraw-Hill Introduction to Business

Major Credit Card Firms Agree to Cap Swipe Fees

April 3, 2024

Credit card firms provide both consumers and businesses with a convenient way to handle payments that eliminates the need to deal with large amounts of cash all the time. Still, this service doesn’t come for free: not only can customers rack up large amounts of interest on their credit card bills, companies also must pay a fee for every transaction they make. These “swipe fees” can add up quickly. Last year alone, U.S. merchants paid $101 billion in swipe fees Continue reading →

Credit Cards, Payments, Product developments, Pricing, Regulation, Legal, Ethics, Product Distribution, Entrepreneurship

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 6: Entrepreneurship, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution

[VIDEO] Meal Kit Companies Struggle to Keep Customers

March 29, 2024

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Although meal kit services like HelloFresh and Blue Apron both enjoyed a boom in business during the pandemic, only one of those companies continues to thrive today. The video below explores the growing dominance of HelloFresh in the meal kit industry even as it struggles to keep customers, who mainly tend to cancel their subscriptions once the sign-on deals end.

Questions:

What are the benefits and drawbacks of HelloFresh’s strategy of using discounts to attract customers?
Why is it Continue reading →

Marketing, Product Development, Operations Management, Promotions, Entrepreneurship, Pricing, Product Distribution, Food & Drink, Supply & Demand

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 6: Entrepreneurship, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Chapter 16: Place and Promotion, Videos

[VIDEO] Temu Attracts Millions of Customers with Rock-Bottom Prices

March 19, 2024

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With more than 51 million monthly active users in the United States, the Chinese e-commerce outlet Temu has expanded significantly in recent years thanks to its huge selection of cheap goods. This video looks at the platform’s low-price strategy and how it’s winning customers the world over in spite of reports of poor quality products and possible ethical issues.

Questions:

Why do you think Temu’s business model is appealing to customers?
Which e-commerce strategy do you think is most effective Continue reading →

Universal Music Group Removes Tunes from TikTok

March 8, 2024

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On February 1st, Universal Music Group (UMG) allowed its licensing deal with TikTok to expire after accusing the platform of providing insufficient payments to artists. In an angry letter, the music giant said that the video-sharing app was “flooded with A.I.-generated recordings,” which diluted the pool of potential revenue for legitimate artists. As a result, TikTok removed all music affiliated with UMG from its platform, a drastic move that escalated in severity last week. After failing to make any progress Continue reading →

Marketing, Licensing, Global, Pricing, Ethics, TikTok, Social Media

Chapter 1: Taking Risks and Making Profits, Chapter 3: Globalization, Chapter 4: Ethics and Social Responsibility, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Bonus Chapter B: Technology and New Media

AT&T Reimburses Customers After Wireless Service Outage

March 6, 2024

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Last week, tens of thousands of AT&T customers lost cell phone service for about seven hours in a nationwide outage. While some feared that the company’s network went down because of a cyberattack, AT&T clarified that the outage was caused by “the application and execution of an incorrect process used as we were expanding our network.” Of course, the reason for the failure did not really matter to people who were unable to use their phones during an important time Continue reading →

Marketing, Product Distribution, Operations Management, AT&T, Ethics, Telecommunications, Refunds, Pricing

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Bonus Chapter B: Technology and New Media

Wendy’s Raises the Internet’s Ire with Dynamic Pricing Plan

February 28, 2024

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Public companies use earnings calls to share information about their recent performance with shareholders and the media. News from these announcements rarely leaves the confines of the business press, but that was not the case yesterday when social media users heard an earnings call comment about the fast food chain Wendy’s. CEO Kirk Tanner mentioned that the company was planning to test “more enhanced features like dynamic pricing and day-part offerings along with AI-enabled menu changes and suggestive selling.”

Articles Continue reading →

Marketing, Ethics, Product Development, Social Media, Pricing, Product Distribution, Supply & Demand, Surge pricing

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Chapter 16: Place and Promotion, Bonus Chapter B: Technology and New Media

Number of “Cost-Burdened” Renters Hits Record High

February 16, 2024

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Last week, we looked at how food prices have remained high even as inflation falls in other areas of the economy. Not only are many consumers struggling to pay their grocery bills, but rent has also become a major financial strain on millions of people. Housing costs skyrocketed in the years after the pandemic, with average U.S. rent growing by more than 15 percent in 2022. According to a recent report by the Harvard Joint Center for Housing Studies, half Continue reading →

Supply & Demand, Personal Finance, Inflation, Ethics, Housing, Rent, Pricing, Product Distribution

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 4: Ethics and Social Responsibility, Chapter 14: Product and Price, Chapter 15: Distribution, Bonus Chapter D: Personal Finance

Food Prices Remain High Even as Inflation Falls

February 7, 2024

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American consumers first encountered rising prices shortly after the pandemic, when supply chain problems and labor shortages sent costs soaring for all sorts of goods. Fortunately, prices have finally started to fall again for products like appliances, used cars, and gasoline as well as services like health insurance. Still, inflation has not decreased evenly across the board, and the prices for some goods remain stubbornly high. Perhaps the clearest example of increasing costs occurs at the grocery store, where food Continue reading →

Pandemic, Operations Management, Pricing, Global, Product Distribution, Ethics, Food & Drink, Supply & Demand, Inflation

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 3: Globalization, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution

[VIDEO] How Aldi Shapes Its Stores for Success

January 19, 2024

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The German company Aldi is the fastest growing grocery chain in the U.S., expanding at a rate of about 100 stores a year. The following video explains how Aldi keeps prices low by stocking a limited number of products and designing stores for maximum efficiency.

Questions:

How do Aldi’s store layouts help the company keep expenses low?
Why does Aldi stock significantly fewer products than most supermarkets?

Entrepreneurship, Product Distribution, Food & Drink, Supply & Demand, Aldi, Marketing, Product Development, Global, Pricing

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 3: Globalization, Chapter 6: Entrepreneurship, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Videos

[VIDEO] Shein’s Controversial Business Model Keeps Prices Low

December 1, 2023

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The Chinese e-commerce giant Shein (pronounced Shee-In) controls more than 40 percent of the U.S. fast fashion market, with more than $8 billion in sales last year. This video explores how the retailer consistently churns out cheap shirts and dresses, which includes accusations of labor exploitation that has tarnished Shein’s image with some shoppers.

Questions:

How does Shein’s “small batch” production strategy differ from other clothing companies?
How has Shein tried to recover its reputation with U.S. consumers? Do Continue reading →