March 29, 2022

With omicron infection rates falling and mask mandates expiring across the country, many companies are attempting to reestablish a sense of pre-pandemic normalcy by reopening offices and bringing employees back to stay. But while firms return to business as usual, the nation’s biggest companies may never again return to business travel as usual. According to the Global Business Travel Association, spending on corporate travel amounts to a third of what it was before 2020. 

For example, the consultancy giant Continue reading

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November 18, 2021

Last year’s Thanksgiving was an unusual one: with travel restrictions largely in place and mass vaccinations still months away, fewer people traveled home to see their families for the holiday. According to AAA, however, that will not be the case in 2021 as the transportation agency expects 6.4 million more people to travel than in 2020. Lifted restrictions as well as clearly defined safety procedures for air travel have made many Americans confident about taking a trip for Turkey Day, Continue reading

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November 16, 2021

The pandemic completely upended the concept of work in the U.S., resulting first in mass layoffs as companies closed down followed by mass resignations when businesses returned. This video looks at how the first problem may have led to the “Great Resignation” as workers continue to leave their jobs and companies struggle to attract talent.

Questions:

  1. Why have employment rates in travel and hospitality struggled to return to pre-pandemic levels?
  2. What are some of the causes of the Great Resignation? Continue reading
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October 13, 2021

Last month, we looked at how air travel has become so complicated during the pandemic that people are turning to travel agents to make sense of the mess. But not even the most experienced agents could have prepared Southwest passengers for the problems that many encountered this past weekend. On Saturday the carrier cancelled more than 1,000 flights and then another 800 on Sunday, followed by 360 more cancellations and close to 1,000 delayed flights on Monday. Southwest apologized for Continue reading

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September 8, 2021

Although fewer people could be traveling in the coming months due to the delta variant, this summer airlines got slammed with vaccinated vacationers who were ready to fly. Unfortunately for travelers, though, some understaffed carriers were not exactly prepared to handle their return. During the height of the pandemic, airlines offered buyouts or encouraged retirement to many behind the scenes staffers. This led to employee shortages at many carriers, with Delta Air Lines reporting that its call center staff was Continue reading

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As Americans start to travel once again, many people are getting sticker shock at the rental car counter as prices have increased significantly in the last few months. This video looks at how cost-cutting strategies used by rental companies during the pandemic have led to a shortage of cars that is likely to persist throughout the summer travel season. 

Questions:

  1. Why have rental car prices increased in recent months?
  2. What does the video recommend for travelers who are looking Continue reading
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April 27, 2021

Last year, the onset of the pandemic devastated air travel as lockdown orders kept planes on the ground all over the world. After numerous airlines nearly collapsed as a result, the federal government provided the industry with three bailouts amounting to tens of billions of dollars in relief. This allowed airlines to keep many of their employees on the payroll while they waited to see if travel would recover. And now with ticket sales on the rise once again, analysts Continue reading

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January 22, 2021

Even during the pandemic, the nation’s airports still manage to move tons of cargo across the country every day. This video takes a close look at how Dallas Fort Worth International Airport transports everything from live animals to human remains in this challenging, fast-paced environment. 

Questions:

  1. How has the pandemic changed transportation and cargo procedures at American Airlines?
  2. Do you think cargo-only flights will continue after the pandemic? Why or why not?
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October 1, 2020

Back in March, airlines received $25 billion in relief so that workers could stay on the payroll as the coronavirus pandemic caused a massive disruption in world travel. But with that money now spent, major carriers had been hoping for another round of economic stimulus from the federal government as demand for travel remains low. Legislators have been unable to come to an agreement so far, however, leading American Airlines and United Airlines to announce that more than 32,000 employees Continue reading

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September 10, 2020

With Labor Day weekend come and gone, airlines have entered the period of the year where business travelers usually make up the bulk of their flights rather than tourists. But as the pandemic continues to disrupt life throughout the U.S., almost nothing is proceeding like normal in the air travel industry. All told, the nation’s carriers are losing $6 billion per month and have laid off more than one-fifth of workers as the industry desperately looks for ways to cut Continue reading

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