In a perfect world, buying cable TV or a smartphone wouldn’t require customers to parse through a mess of different contracts and “special” deals. But unfortunately that’s not how it works in reality. A confusing collection of regional offers, options and add-ons often confronts people who are looking to upgrade their media services. The whole tangled process can leave customers wondering whether they landed on a good price or ended up paying too much. In many cases, the latter is Continue reading →