As anyone who’s stayed up all night painstakingly crafting an essay can tell you, writing is often a difficult and frustrating enterprise. But until something better comes along, humans are stuck with the written word and all of its exasperating aspects. Businesses especially must make sure that they communicate clearly with customers as well as employees. After all, office workers spend a significant amount of time trying to make sense of bad writing, which reduces efficiency and ultimately costs Continue reading →