Shoppers have two options when it comes to ringing up their items at the grocery store: pushing their cart to a cashier or opting for a self-checkout kiosk. The latter path became particularly popular during the pandemic when overwhelmed supermarkets sought to keep customers and employees at a distance. Store owners also figured that self-checkout stations would cut down on labor costs as shoppers did the scanning and bagging themselves. Walmart, for instance, retooled its cashier lanes to accommodate more Continue reading
