[VIDEO] Inside the Consumer Reports Test Lab

If a consumer is curious about the quality of a particular product, there are plenty of websites where they can read endless reviews from both satisfied and dissatisfied customers. For a more scientific perspective, however, they can turn to Consumer Reports. The video below details how this 82-year-old nonprofit organization rigorously tests products to see if they live up to the claims put forth by their marketing campaigns.


  1. Why do you think Consumer Reports purchases all of its products from stores rather than accepting free items from companies?
  2. Do you think a product review from Consumer Reports is more reliable than a review from an Amazon customer? Why or why not?