While last week we looked at how Domino’s relies on automation to mass produce its pizza dough, today’s video examines the operations at a company that takes the opposite approach. At Utopia Bagels in New York City, a well-trained staff of specialists make thousands of bagels by hand every day, all driven by a passionate owner whose love for his craft comes through in this video.
Questions:
- What are the advantages and disadvantages of making bagels entirely by hand?
- What do you think are some challenges of training specialized workers like bagel rollers?