April 10, 2018

Paying with a credit card is an almost entirely electronic process except for one notable step: the signature. Although this final part of the transaction is meant to provide another layer of security, many consumers quickly squiggle something down on the line just to get the procedure over with. Then there are people like Doug Taylor, who goes the extra mile by signing his receipts with a doodle of a little dog wagging its tail. “It gets a laugh, most Continue reading

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August 10, 2016

For the last few months Americans have been confronted with a peculiar dilemma at the cash register: to swipe or not to swipe? That is the question as shoppers and businesses across the country struggle to adapt to the credit card industry’s transition to chip technology. While 75 percent of cards are currently chip-enabled, only one-quarter of American merchants have the equipment to read them. The frustration continues even after upgrading as customers endure long waits for payments to Continue reading

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August 2, 2016

With credit cards commonplace and mobile payments steadily growing in popularity, Americans just don’t spend cash the way they used to. For instance, the salad-selling chain Sweetgreen claims that cash payments accounted for 40 percent of all transactions when they opened nine years ago. Now, fewer than 10 percent of the company’s sales are completed with cash. In January Sweetgreen eliminated cash transactions at a few locations to see if the change would upset customers. Complaints ended up being scarce Continue reading

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Over the last few years, large retailers have become increasingly vulnerable to attacks by hackers looking to steal important company and customer data. In order to prevent these breaches, stores across the nation are upgrading to new credit card readers that scan an embedded chip rather than the card’s magnetic strip. Each transaction on a chip-card receives its own unique code, making shopping safer for consumers and companies alike. 575 million of these new cards are expected to land in Continue reading

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