Since its 1997 founding, the Build-a-Bear Workshop has made more than 160 million teddy bears for kids who play a key part in their assembly. The process starts when a child picks an un-stuffed animal from a bin before heading to the stuffing machine to transform their creation into a friend they’ll treasure forever. But customers don’t stop there: they can also purchase a variety of costumes and accessories for their bears. By the time the Build-a-Bear experience is over, Continue reading
Given that airlines charge thousands of dollars for seats in business class, they try to make the experience as luxurious as possible for their premium passengers. On Etihad Airways, for instance, wealthy fliers can stay in a three-room “residence” that includes a private bathroom and double bed. While other carriers can’t quite match that level of extravagance, they strive to provide passengers with first-class amenities like upscale blankets and fine tableware.
The only problem is that these items don’t remain Continue reading
On Monday morning, people across the world woke up to find a disturbing video circulating in their social media feeds. The clip showed two men forcibly grabbing a passenger out of his seat on a United Airlines flight and then dragging his body down the aisle. Blood ran down the victim’s face and fellow passengers screamed in horror. Soon the video went viral as millions of social media users directed their outrage towards United for allowing this brutal incident to Continue reading
In a perfect world, buying cable TV or a smartphone wouldn’t require customers to parse through a mess of different contracts and “special” deals. But unfortunately that’s not how it works in reality. A confusing collection of regional offers, options and add-ons often confronts people who are looking to upgrade their media services. The whole tangled process can leave customers wondering whether they landed on a good price or ended up paying too much. In many cases, the latter is Continue reading
First days on the job tend to be stressful. Not only must fresh hires learn the names of a litany of new colleagues, they may also be required to endure often boring orientation sessions. In corporate environments especially, these standardized introductory rituals teach new hires to tone down their own personalities in order to conform to the company’s way of doing things. While this is likely an efficient way to acclimate employees to the job, new studies show that Continue reading