Chapter 9: Production and Operations Management - McGraw-Hill Introduction to Business

Philadelphia Passes Ban on Cashless Stores

March 8, 2019

According to a recent Pew Research Center study, approximately 29 percent of Americans said that they don’t use cash for any purchases during a typical week. Instead, they depend on credit and debit cards as well as mobile payment apps like Apple Pay. These increasingly cashless consumers are becoming so common that some companies have stopped accepting paper and coin money for the sake of efficiency. For instance, in 2016 the salad chain Sweetgreen announced it was going cashless in Continue reading →

Operations Management, Legal, Ethics, Product Distribution, Money, Cash, Retail, Regulation

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 15: Distribution, Chapter 20: Money and Financial Institutions, Bonus Chapter A: Business Law, Bonus Chapter B: Technology and New Media

“Relentlessly Automating” Pepsi Prepares for Layoffs

March 5, 2019

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A few weeks ago, PepsiCo announced the annual results of what turned out to be a very profitable year. The beverage and snack giant saw revenues increase 1.8 percent to a whopping $64.4 billion, resulting in a profit of $12.6 billion. On top of this 158 percent increase in annual profit, Pepsi also predicted organic growth at a rate of 4 percent for the coming fiscal year.

But while the company had plenty of good news in store for investors, Continue reading →

Innovation, Ethics, Pepsi, Human Resources, Automation, Manufacturing, Food & Drink, Labor Relations

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 11: Human Resource Management, Chapter 12: Labor Management and Unions, Bonus Chapter B: Technology and New Media

FedEx Reveals New Same-Day Delivery Robot

February 28, 2019

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Managing the “last mile” of a product’s journey from the warehouse to its destination is one of the most complicated aspects of shipping and logistics. This final step accounts for as much as half of all delivery costs due to unpredictable factors like traffic jams, route distances, and the need to make multiple stops. That’s why this week FedEx revealed its new SameDay Bot, an autonomous machine that cuts costs by delivering products directly to the customer’s door.

Developed in Continue reading →

Transportation, Automation, Product Distribution, Logistics, FedEx, Operations Management

Chapter 1: Taking Risks and Making Profits, Chapter 9: Production and Operations Management, Chapter 15: Distribution, Bonus Chapter B: Technology and New Media

Amazon Cancels Plans for New York City HQ

February 19, 2019

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In 2017 Amazon announced that it would open a second headquarters somewhere in the U.S., setting off a bidding war between cities all across the country. Then this past November the e-commerce giant shared its decision with the public: the new HQ would be split in two between New York City and Arlington, Virginia. But while many politicians and business leaders celebrated the announcement, activists, unions, and some local lawmakers in New York blasted the decision to give Amazon nearly Continue reading →

Amazon, Ethics, Legal, Human Resources, E-commerce, Unions, Facility Location, Tax Incentives

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 11: Human Resource Management, Chapter 12: Labor Management and Unions, Bonus Chapter A: Business Law, Bonus Chapter B: Technology and New Media

Increased Competition and Costs Lead to Higher Prices at Hershey

February 8, 2019

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Sorry, candy lovers, but today we’ve got more bad news. Not only will millions of Americans soon be forced to spend Valentine’s Day without their SweetHearts, but there’s also something wrong with the nation’s supply of Hershey’s Kisses. While the chocolate treats will still be available for next week’s big day, they’ll be missing one of their most distinctive features: the tips. Since December consumers have been puzzled by the tips’ absence, fearing that Hershey had changed the candy’s Continue reading →

Marketing, Packaging, Manufacturing, Candy, Food & Drink, Product Development, Branding, Pricing

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution

Candy Factory’s Closing Leads to SweetHearts Shortage

February 7, 2019

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With Valentine’s Day just a week away, lovebirds across the nation are running out of time to stock up on romantic gifts like flowers and candy. But while stores should have many of the seasonal items that shoppers are looking for, there’s one iconic Valentine treat that consumers won’t be able to get their hands on. Due to the sudden closing of the Necco candy factory in July, there will be no SweetHearts available this year.

The colorful heart-shaped candies Continue reading →

Operations Management, Branding, Product Distribution, Production, Seasonal, Economics, Valentine’s Day

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 9: Production and Operations Management, Chapter 14: Product and Price, Chapter 15: Distribution

[VIDEO] Brooklyn’s Last Seltzer Men

February 1, 2019

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Many years ago, hundreds of delivery men used to criss-cross New York City transporting big bottles of seltzer water directly to customers. As soda and other pre-packaged drinks became popular, however, most of the city’s “seltzer men” began to disappear once demand for their product plummeted. But the old-school seltzer trade isn’t entirely dead in the Big Apple. The video below shows how Brooklyn Seltzer Boys carries on this legacy by combining traditional methods with a new marketing strategy.

Questions: Continue reading →

Economics, Packaging, Marketing, Operations Management, Product Distribution, Entrepreneurship, Delivery

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 6: Entrepreneurship, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Videos

IT Moves on from the “Next Big Thing”

January 31, 2019

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Over the last few decades, the technological capabilities of American companies have increased significantly with each passing year. In fact, the trade group CompTIA expects global spending on information technology (IT) to increase by more than $200 billion in 2019, which would put total IT spending for the year over the $5 trillion mark. Unlike in the past, though, many of today’s companies are focused on using the tech currently at their disposal rather than searching for the “next big Continue reading →

Product Development, Innovation, IT, Operations Management, Manufacturing

Chapter 1: Taking Risks and Making Profits, Chapter 9: Production and Operations Management, Chapter 14: Product and Price, Bonus Chapter B: Technology and New Media

CBO Says Government Shutdown Cost $11 Billion

January 29, 2019

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From December 22, 2018, up until last Friday, the federal government remained shut down due to a budget dispute between the White House and congressional Democrats. During the course of this 35-day shutdown, thousands of federal employees either worked without pay or were sent home until the government reopened. And according to a new report from the bipartisan Congressional Budget Office (CBO), the shutdown cost the U.S. economy an estimated $11 billion.

The report says that most of the lost Continue reading →

Regulation, Economics, Government shutdown, Operations Management, Legal, Ethics, Compensation

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 11: Human Resource Management, Bonus Chapter A: Business Law

The BreadBot Aims to Automate Baking

January 10, 2019

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For thousands of years, people have been baking bread by largely following the same procedure: dough is kneaded into a loaf and then placed in a hot oven until it’s done. And while this may sound simple enough, baking a perfect loaf of bread actually requires a great deal of skill and years of experience. That is unless you have a BreadBot, a new machine that automates nearly every aspect of the baking process.

Recently unveiled at the annual Consumer Continue reading →

Automation, Entrepreneurship, Product Distribution, Production, Food & Drink, Product Development, Innovation

Chapter 1: Taking Risks and Making Profits, Chapter 6: Entrepreneurship, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Bonus Chapter B: Technology and New Media