November 30, 2022

The National Retail Federation says that customer returns are increasing across the industry, driven primarily by online returns that have more than doubled in the last few years. Contrary to what many consumers may think, these products don’t simply boomerang back onto store shelves. As the video below shows, returned items take a complicated journey from warehouse to warehouse that frequently ends either at a secondary resale center or a landfill.

Questions:

  1. Why do many returned products end up in Continue reading
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November 11, 2022

The New York bakery Junior’s has been selling enormous cheesecakes to customers since 1950, but 2022 has probably been the toughest year for the company since its founding. Along with examining how a cream cheese shortage and skyrocketing ingredient prices have threatened Junior’s bottom line, this video also examines the company’s history and the intricate production processes for its many baked goods. 

Questions:

  1. How have rising ingredient costs affected Junior’s business? 
  2. What role does automation play at Junior’s Continue reading
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November 2, 2022

The Mississippi River serves as one of the nation’s most vital supply routes, with slow-moving barges carrying everything from agricultural products to oil and building materials. Due to a drastically dry spring and summer, however, the river is running too low at some points to allow vessels to pass through. This video looks at how plummeting water levels on the Mississippi are disrupting the plans of farmers and manufacturers who rely on the river to get their goods to market. Continue reading

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October 19, 2022

On a stretch of highway near Phoenix, property developers have constructed dozens of industrial warehouses with millions of square feet in storage. These enormous Arizona facilities are attracting big companies like Amazon, UPS, Walmart, and many more tenants that are looking to avoid California supply chain bottlenecks. This video looks at the reasons why some businesses are starting to center their logistical operations in the American Southwest.

Questions:

  1. What are the benefits and drawbacks for companies that use storage facilities Continue reading
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October 7, 2022

This fascinating video takes a close look at the painstaking process for making oboes, a woodwind that stands out as one of the most expensive instruments in any orchestra. The artisans depicted below must contend with costly and dwindling supplies as well as limited demand from a small and selective market, factors that make this specialty business even more complicated.

Questions:

  1. Why are the material costs for oboes so high compared to other instruments like flutes and clarinets?
  2. How does Continue reading
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September 28, 2022

In recent months, CEOs at leading corporations have been talking a lot about “elasticity” with their shareholders. As Americans contend with rising prices due to inflation, companies are concerned with just how elastic their pricing practices can be. This video examines the concept of elasticity and the role it plays in determining how companies price products. 

Questions:

  1. What is price elasticity, and how is it affected by inflation?
  2. What are some ways that companies like Procter & Gamble try Continue reading
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September 9, 2022

Every month, more than one billion people use Google Maps to find their way around the world. The video below looks at the history of this revolutionary app since its launch 17 years ago as well as the ethical issues that come with gathering location data from millions of unknowing users.

Questions:

  1. How do businesses use Google Maps as a promotional tool?
  2. Do you think Google’s system of “differential privacy” provides enough protection for users’ location data? Why or why not?
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August 26, 2022

Global supply chains have been all out of sorts since the start of the pandemic, but for the most part traffic and delays have been isolated to ports on the Pacific. As the video below explains, though, bottlenecks have now moved to East and Gulf Coast ports that are unprepared for this influx of ships and container boxes. 

Questions:

  1. What are some reasons why shipping traffic and delays have moved from Pacific ports to East and Gulf Coast ports? Continue reading
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August 12, 2022

Thousands of workers at Amazon warehouses and Starbucks stores across the country have voted to unionize in recent months, potentially reversing decades of declining union membership in the U.S. This video takes a close look at the history of unions in postwar America, examining the reasons why service industries largely stayed unorganized and how that could change in the coming years. 

Questions:

  1. Why did union membership start to decline in the 1970s and 1980s?
  2. Do you think U.S. legislators Continue reading
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July 29, 2022

Consumer confidence in the economy has taken a nosedive as prices climb higher due to rising inflation, potentially indicating that the U.S. is on the road to a recession. This video looks at how the government collects data on consumer confidence while also examining the ways that low economic expectations can further fuel inflation.

Questions:

  1. Why does the government collect data on consumer confidence? What sort of questions do they ask participants?
  2. How can declining consumer confidence potentially drive inflation even higher?
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