Retail - McGraw-Hill Introduction to Business

Stop & Shop Employees Strike to Keep Benefits and Overtime Pay

April 18, 2019

The grocery chain Stop & Shop began in 1892 as a small store in Boston’s North End neighborhood. Since then the company has expanded to more than 450 locations throughout the Northeastern United States. Last Thursday, however, operations at many of those stores were thrown off course as more than 31,000 Stop & Shop employees went on strike. After negotiations over a new contract reached a stalemate, members of five local United Food and Commercial Workers (UFCW) unions walked out Continue reading →

Food & Drink, Ethics, Unions, Labor Relations, Retail, Strikes

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 10: Motivation, Chapter 12: Labor Management and Unions, Chapter 15: Distribution

Microsoft Closes eBook Store and Takes Customers’ Books with It

April 9, 2019

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Last week Microsoft announced that its eBook platform would soon close down. This news didn’t really come as a shock to many in the business world since the company struggled from the start to attract a dedicated audience of readers. First of all, Microsoft tied the platform exclusively to its Edge web browser, which accounts for only 4.4 percent of the total browser market. The company’s e-reader app also launched without key features such as highlighting, sticky notes, and titled Continue reading →

Microsoft, Product Development, Licensing, Retail, Legal, Product Distribution, Ethics, eBooks

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 14: Product and Price, Chapter 15: Distribution, Bonus Chapter A: Business Law

Instagram Adds New Shopping Feature

March 19, 2019

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For years fashionable firms have depended on Instagram to showcase their goods to the social network’s more than 1 billion monthly users. Along with helping companies develop into stylish brands, the photo-sharing platform also serves as a key source of traffic to online stores. For instance, a designer can post a photo of a new dress and attach a link where customers can go to purchase it.

Now Instagram plans to take that concept to the next level by allowing Continue reading →

Branding, Retail, Marketing, Instagram, Entrepreneurship, Product Distribution, Social Media, E-commerce

Chapter 1: Taking Risks and Making Profits, Chapter 6: Entrepreneurship, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Bonus Chapter B: Technology and New Media

Philadelphia Passes Ban on Cashless Stores

March 8, 2019

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According to a recent Pew Research Center study, approximately 29 percent of Americans said that they don’t use cash for any purchases during a typical week. Instead, they depend on credit and debit cards as well as mobile payment apps like Apple Pay. These increasingly cashless consumers are becoming so common that some companies have stopped accepting paper and coin money for the sake of efficiency. For instance, in 2016 the salad chain Sweetgreen announced it was going cashless in Continue reading →

Retail, Regulation, Operations Management, Legal, Ethics, Product Distribution, Money, Cash

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 15: Distribution, Chapter 20: Money and Financial Institutions, Bonus Chapter A: Business Law, Bonus Chapter B: Technology and New Media

[VIDEO] Why “Buy One, Get One Free” Isn’t a Great Deal

January 18, 2019

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For many shoppers, a “buy one, get one free” deal is often too good to pass up. As this video shows, though, “BOGO” promotions aren’t as special as many consumers perceive them to be.

Questions:

How do “buy one, get one free” deals sometimes deceive customers?
Why do retailers like Amazon show customers a product’s original list price along with the discounted price?

Ethics, Product Distribution, Promotions, Retail, Pricing, Amazon

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 16: Place and Promotion, Videos

[VIDEO] Where Amazon Reviews Really Come From

January 3, 2019

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At the bottom of every product page on Amazon sits a collection of user reviews that serve as a resource for those who need a second opinion before making a purchase. And while regular customers write many of these reviews, there are also plenty of others who receive free products in exchange for their perspective. The following video shows the positives and negatives behind this system and how Amazon tries to filter out the worst offenders.

Questions:

Do you think Continue reading →

Promotions, Retail, Amazon, Marketing, Ethics, E-commerce, Word of Mouth

Chapter 1: Taking Risks and Making Profits, Chapter 3: Globalization, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 16: Place and Promotion, Bonus Chapter B: Technology and New Media, Videos

Amazon Considers Opening Stores in Airports

December 13, 2018

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While airports can be tense places at any time of year, they’re especially stressful during the holiday season. As crowds of travelers rush from security checkpoints to their gates, doing something as simple as buying a magazine or a bite to eat can become nearly impossible. That’s why Amazon is reportedly looking to expand its line of Amazon Go brick and mortar stores into airports. At these cashier-free retail outlets, customers simply grab items they want off the shelves and Continue reading →

Pricing, Innovation, Transportation, Travel, Amazon, Product Distribution, E-commerce, Airports, Retail

Chapter 1: Taking Risks and Making Profits, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Chapter 16: Place and Promotion, Bonus Chapter B: Technology and New Media

Payless Marketing Stunt Convinces Customers to Spend Big on Shoes

December 6, 2018

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Last week, a crowd of Los Angeles fashion influencers and curious shoppers attended the opening of what they thought would be a new luxury shoe retailer. Surrounded by stilettos on pedestals and golden sneakers, the onlookers marveled at the work of an Italian designer named Bruno Palessi. “I would pay $400, $500. People are going to be like, ‘Where did you get those? Those are amazing,’” said a woman as she tried on a pair of leopard print tennis shoes. Continue reading →

Marketing, Pricing, Social Media, Packaging, Product Distribution, Branding, Retail, Fashion

Chapter 1: Taking Risks and Making Profits, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Chapter 16: Place and Promotion, Bonus Chapter B: Technology and New Media

Levi’s Jeans Make a Major Comeback

November 30, 2018

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Way back in 1856, a California dry-goods merchant named Levi Strauss marveled at a new type of garment created by one of his customers. Working as a tailor in Nevada, the customer had developed a pair of rivet-fastened pants that were far more durable than anything else available at the time. The two soon filed a patent on the product and founded Levi Strauss and Company, the world’s first producer of denim jeans. And while the company continues to thrive Continue reading →

Clothing, Management, Product Development, Marketing, Branding, Entrepreneurship, Retail, Fashion, Product Distribution, Forms of Ownership, Trends

Chapter 1: Taking Risks and Making Profits, Chapter 5: Forms of Business Ownership, Chapter 6: Entrepreneurship, Chapter 7: Management & Leadership, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution

Online Deals Drive Record High Black Friday Sales

November 27, 2018

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Last week retailers kicked off the holiday shopping season with Black Friday, a day once known for “door-busting” deals that sent consumers into a frenzy. And while companies still offer all sorts of markdowns and discounts on the big day, there are noticeably fewer news reports featuring crowds of angry people fighting over televisions. Not only have many Black Friday shoppers started digging for deals online, but also the event itself isn’t as special as it used to be. After Continue reading →

Product Distribution, Marketing, Black Friday, E-commerce, Promotions, Retail, Pricing

Chapter 1: Taking Risks and Making Profits, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Chapter 16: Place and Promotion, Bonus Chapter B: Technology and New Media