June 16, 2020

Before the pandemic, Starbucks cafes across the country bustled with people grabbing all sorts of caffeinated beverages before work. With millions of Americans now telecommuting, however, these once crowded coffee houses are not nearly as busy as they used to be. As a result, last week Starbucks announced that it would close hundreds of locations across North America and shift its focus to takeout orders.

“This repositioning will include the closure of up to 400 company-operated stores over the next Continue reading

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September 28, 2018

Every day, Americans are bombarded with tons of advertisements coming out of their TVs, radios, and all sorts of other sources. While companies design many of these spots to be easily noticed by consumers, this video takes a look at one type of marketing that deliberately remains in the background. Known as “scent marketing,” companies use it to target the attention of a consumer’s nose rather than their eyes and ears.

Questions:

  1. How does scent marketing differ from other forms Continue reading
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July 12, 2018

Americans use an estimated 500 million plastic straws every day. And while these small pieces of polypropylene can be recycled, they are rarely accepted by recycling centers. “Plastic straws are pretty small and lightweight, so when they’re going through the mechanical sorter, they’re often lost or diverted,” said plastics pollution researcher Sam Athey. Instead, straws usually end up in landfills which can then lead to oceans and beaches. Although no one knows just how many straws currently pollute our waterways, Continue reading

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With more than 28,000 locations around the globe and a valuation of $44 billion, Starbucks ranks as the second-most-valuable brand in fast food. Along with its many cafes, the chain also sells a range of retail products from beans and coffee pods to pre-packaged versions of its bestselling drinks. In fact, Starbucks’ line of consumer goods does so well that the Swiss food conglomerate Nestle recently purchased the rights to the company’s retail division for $7.15 billion.

According to analysts, Continue reading

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April 19, 2018

Last week, a manager at a Philadelphia Starbucks called the police on two African-American men who were waiting for a friend to arrive. Their subsequent arrest was caught on video and quickly went viral as thousands of social media users directed their outrage towards the coffee chain. Starbucks then took the drastic step of announcing that it would close all stores on May 29th for racial sensitivity training. Along with showing clips of the offending video, this short report also Continue reading

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June 23, 2016

Starbucks has long reigned as the king of coffee shops, providing millions throughout the world with their caffeine fix every day. But according to a new lawsuit, those who prefer a latte for their morning pick-me-up may want to take their business elsewhere. The complaint alleges that Starbucks’ latte recipe skimps on steamed milk, ultimately leaving customers with a drink that is smaller than advertised. Although the Seattle-based chain denies these claims, this week a federal judge upheld the suit Continue reading

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August 19, 2014

 

When Howard Schultz first joined Starbucks as marketing director in 1982, the small Seattle company made most of its money selling coffee-making equipment. Once Schultz landed the CEO position, however, matters changed drastically. Looking to bring the European café experience to American shores, Schultz transformed the regional chain into an international behemoth within two decades.

Starbucks changed again when Schultz stepped down as CEO in 2000. After a rapid expansion saw the company grow to more than 15,000 stores Continue reading

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