June 18, 2019

For most of the 20th century, American consumers relied on small local shoe stores to fulfill all of their footwear needs. Then big sporting goods retailers arrived on the scene followed by sophisticated online operations like Zappos. Although this increased competition forced some independent outlets to close, many others managed to survive thanks to their high level of service. At Colburn Shoe Store in Maine, for example, employees remember exactly what size shoe their customers wear as well as their Continue reading

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Although some brick and mortar retailers are managing to thrive in the age of e-commerce, many others haven’t been able to compete against rivals like Amazon. This includes a good portion of America’s once mighty malls that now either struggle to keep tenants or have shuttered completely. In an ironic twist, however, abandoned malls are currently being purchased by Amazon and other companies to serve as product distribution centers. This video details why the location and size of Continue reading

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Starting in the late 1990s, Atlanta business owner Frank Reiss struggled to keep his small bookstore in operation. Along with the growing dominance of Amazon, he also lost much of his lucrative rare book business to the online auction house eBay. Reiss considered closing his beloved A Capella Books in the early 2000s until his father suggested that hosting events with authors could turn things around for the better. The plan worked: A Cappella sold more than 500 books Continue reading

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March 19, 2019

For years fashionable firms have depended on Instagram to showcase their goods to the social network’s more than 1 billion monthly users. Along with helping companies develop into stylish brands, the photo-sharing platform also serves as a key source of traffic to online stores. For instance, a designer can post a photo of a new dress and attach a link where customers can go to purchase it.

Now Instagram plans to take that concept to the next level by allowing Continue reading

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February 19, 2019

In 2017 Amazon announced that it would open a second headquarters somewhere in the U.S., setting off a bidding war between cities all across the country. Then this past November the e-commerce giant shared its decision with the public: the new HQ would be split in two between New York City and Arlington, Virginia. But while many politicians and business leaders celebrated the announcement, activists, unions, and some local lawmakers in New York blasted the decision to give Amazon nearly Continue reading

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January 3, 2019

At the bottom of every product page on Amazon sits a collection of user reviews that serve as a resource for those who need a second opinion before making a purchase. And while regular customers write many of these reviews, there are also plenty of others who receive free products in exchange for their perspective. The following video shows the positives and negatives behind this system and how Amazon tries to filter out the worst offenders.

Questions:

  1. Do you think Continue reading
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December 13, 2018

While airports can be tense places at any time of year, they’re especially stressful during the holiday season. As crowds of travelers rush from security checkpoints to their gates, doing something as simple as buying a magazine or a bite to eat can become nearly impossible. That’s why Amazon is reportedly looking to expand its line of Amazon Go brick and mortar stores into airports. At these cashier-free retail outlets, customers simply grab items they want off the shelves and Continue reading

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November 27, 2018

Last week retailers kicked off the holiday shopping season with Black Friday, a day once known for “door-busting” deals that sent consumers into a frenzy. And while companies still offer all sorts of markdowns and discounts on the big day, there are noticeably fewer news reports featuring crowds of angry people fighting over televisions. Not only have many Black Friday shoppers started digging for deals online, but also the event itself isn’t as special as it used to be. After Continue reading

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November 15, 2018

Last year, Amazon announced that it would build a second headquarters somewhere in the United States. Known as “HQ2,” the project generated instant interest among dozens of cities that wanted to attract the e-commerce giant to their communities. After all, Amazon said the headquarters would bring in at least 50,000 high-paying tech jobs, which could have a significant economic impact anywhere in the country. Cities then offered generous benefits and tax breaks in an effort to woo the company. While Continue reading

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October 4, 2018

Amazon’s market capitalization recently hit $1 trillion, placing the e-commerce giant on a level of success shared only with Apple. What’s more, last year the company’s revenue topped out at $178 billion, about a 40 percent increase from 2016. These factors allowed CEO Jeff Bezos to claim the title of world’s richest person as his net worth climbed past the $150 billion mark.

According to critics, though, Amazon’s workers have been largely left out of this bonanza of profit. Continue reading

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