Chapter 9: Production and Operations Management - McGraw-Hill Introduction to Business

[VIDEO] Prisoners Fight L.A. Fires for Less Than $2 an Hour

January 17, 2025

For weeks, the Los Angeles area has been battling enormous fires that have caused billions of dollars in damage while thousands of residents evacuate. Along with a large force of professional firefighters, California prison laborers are also taking on the blazes for a chance to shave some time off their sentences. They also receive some compensation, often just a couple dollars an hour. This short video shows incarcerated individuals at work actively fighting fires as well as performing routine maintenance Continue reading →

Motivation, Operations Management, Ethics, Labor Relations, Compensation, California, Crisis management, Natural Disasters

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 10: Motivation, Chapter 11: Human Resource Management, Chapter 12: Labor Management and Unions, Videos

Jaguar Hopes Brand Overhaul Will Attract New Customers

December 6, 2024

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The luxury car brand Jaguar started in England in 1922 as a shop that built sidecars for motorcycles. When the British government stopped rationing steel at the end of World War II, the company was then able to purchase enough supplies to produce eye-catching sports cars. Flashy Jaguar vehicles went on to dominate international motorsport in the 1950s, giving the brand a global reputation as athletic and glamorous. But even as Jaguar grew to become the preferred automaker of the Continue reading →

Marketing, Global, Product Development, Branding, Promotions, Cars, Transportation, Electric cars, Supply & Demand

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 3: Globalization, Chapter 6: Entrepreneurship, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Chapter 16: Place and Promotion

New Airline Technology Targets Line-Cutting Passengers

November 26, 2024

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Thanksgiving marks the beginning of a busy travel season at American airports as families trek across the country to celebrate the holiday with their loved ones. This year, AAA predicts more than 18 million people will travel by plane during Thanksgiving week, an increase of 6 percent over 2023. Three million people are expected to go through airport security on the Sunday after the holiday, which would tie the record set on the Sunday after this year’s Fourth of July. Continue reading →

Marketing, Global, Product Development, Promotions, Transportation, Product Distribution, Air Travel, Supply & Demand, Rewards programs

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 3: Globalization, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Chapter 16: Place and Promotion

Slowing Inflation Means a Slightly Cheaper Thanksgiving This Year

November 21, 2024

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Although consumers have had to contend with high food prices throughout 2024, families across the country will at least pay less for Thanksgiving dinner next week than they did last year. According to the American Farm Bureau Federation, the average cost of Thanksgiving for 10 people will amount to $58.08, or about $5.80 per person. That marks a 5 percent drop from 2023. The decreased cost is good news for families who have faced high food prices over the last Continue reading →

Product Development, Pricing, Transportation, Product Distribution, Agriculture, Thanksgiving, Holidays, Food & Drink, Supply & Demand, Labor costs

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 9: Production and Operations Management, Chapter 11: Human Resource Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution

Companies Cut Back on “Endless Options” Strategy

November 19, 2024

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Hormel makes 71 different kinds of pepperoni. In addition to the widely popular original pepperoni slices, grocery shoppers can also choose diced, thick-sliced, mini-sliced, low-sodium, low-fat, turkey pepperoni, and more. The spin-offs may not sell as well as the original, but they do help to attract customer attention for the overall brand. More products mean more shelf space at stores, which gives customers more opportunities to find and buy Hormel products. The company also hoped this strategy would make shoppers Continue reading →

Marketing, Operations Management, Product Development, Branding, Promotions, Retail, Supply chains, Packaging, Product Distribution, Food & Drink, Supply & Demand

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Chapter 16: Place and Promotion

Boeing’s Problems Continue as Strike Ends

November 15, 2024

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When workers at Boeing went on strike in September, it was just one of many serious problems the company faced in 2024. Starting in January, a door plug tore off of one of its planes at 16,000 feet, leaving a massive hole and causing an emergency landing. As a result, Boeing pled guilty to criminal fraud charges and must allow federal monitors to oversee future plane construction. At the same time, airlines around the world are impatiently waiting for Continue reading →

Human Resources, Manufacturing, Product Development, Transportation, Product Distribution, Air Travel, Strikes, Supply & Demand, Labor unions

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 10: Motivation, Chapter 11: Human Resource Management, Chapter 12: Labor Management and Unions, Chapter 14: Product and Price, Chapter 15: Distribution

Soaring Chocolate Prices Impact Businesses around the Globe

November 8, 2024

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A few weeks ago, we looked at how rising cocoa prices led to price increases for chocolate just before the Halloween season. The video below examines this global issue in great detail, from the struggles of cocoa farmers in Ghana to the effects of rising costs both on independent operators and major candy producers like Mars Wrigley.

Questions:

What are some of the issues affecting the livelihoods of Ghanaian cocoa farmers?
How are independent businesses like Li-Lac Chocolates responding Continue reading →

Nobody Knows What to Do with Bankrupt Redbox’s Rental Kiosks

November 5, 2024

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Redbox launched its video rental kiosk business back in the early 2000s when the industry was still dominated by chains like Blockbuster. While brick-and-mortar stores charged $2 to $5 per night, customers could rent movies at Redbox for just $1 since the kiosks were much cheaper to maintain than physical locations. Customers also liked that Redbox operated 24/7, functioning more like a vending machine than a retailer. By 2007, the company had more U.S. locations than Blockbuster. Redbox peaked in Continue reading →

Outbreak at Boar’s Head Disrupts America’s Deli Industry

October 25, 2024

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Before causing the worst listeriosis outbreak in the U.S. since 2011, Boar’s Head was best known as one of the most recognizable — and most ruthless — deli-meat brands at the supermarket. The company started in 1905, when founder Frank Brunckhorst started selling deli meats out of a horse-drawn carriage in Brooklyn, New York. As it expanded into a $3 billion per year business, Boar’s Head made aggressive moves to protect its reputation for high quality. The company sued competitors Continue reading →

Marketing, Operations Management, Ethics, Manufacturing, Product Distribution, Food & Drink

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution

[VIDEO] Why Walgreens And CVS Are Shutting Down Thousands Of Locations

October 24, 2024

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Walgreens and CVS stores are common sights on American street corners, but in the coming years there will be significantly fewer of them around. The video below takes a detailed look at the recent struggles faced by U.S. pharmacy chains as they plan to shut down thousands of locations nationwide.

Questions:

Why are Walgreens and CVS closing thousands of stores over the coming years? What are some factors that have contributed to their problems?
How can entrepreneurs help prevent “pharmacy deserts”?