Chapter 11: Human Resource Management - McGraw-Hill Introduction to Business

[VIDEO] How the ‘Great Resignation’ Is Reshaping the American Workforce

November 16, 2021

The pandemic completely upended the concept of work in the U.S., resulting first in mass layoffs as companies closed down followed by mass resignations when businesses returned. This video looks at how the first problem may have led to the “Great Resignation” as workers continue to leave their jobs and companies struggle to attract talent.

Questions:

Why have employment rates in travel and hospitality struggled to return to pre-pandemic levels?
What are some of the causes of the Great Resignation? Continue reading →

Human Resources, Supply & Demand, Labor Relations, Compensation, Hiring, Motivation, Travel, Global

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 3: Globalization, Chapter 10: Motivation, Chapter 11: Human Resource Management, Videos

Southwest Airlines Suddenly Cancels more than 2,000 Flights

October 13, 2021

NickelsMcHughMcHugh

Last month, we looked at how air travel has become so complicated during the pandemic that people are turning to travel agents to make sense of the mess. But not even the most experienced agents could have prepared Southwest passengers for the problems that many encountered this past weekend. On Saturday the carrier cancelled more than 1,000 flights and then another 800 on Sunday, followed by 360 more cancellations and close to 1,000 delayed flights on Monday. Southwest apologized for Continue reading →

Supply chains, Transportation, Travel, Product Distribution, Global, Labor Shortage, Supply & Demand, Airlines

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 3: Globalization, Chapter 9: Production and Operations Management, Chapter 11: Human Resource Management, Chapter 15: Distribution

In-Office Employees Continue to Zoom All Day

September 29, 2021

NickelsMcHughMcHugh

At the beginning of the year, the widespread distribution of Covid vaccines gave many companies the confidence to start plotting their triumphant returns to office life. Then the spread of the delta variant largely thwarted these plans as firms brought back just a fraction of the staffers they had intended to. And for those few employees who returned to offices, most are still doing the same thing that they’ve done since March 2020: Zoom meetings.

For example, Nick Kneer Continue reading →

Coronavirus, Motivation, Organizational Culture, Human Resources, Pandemic, Labor Relations, Office environment, Zoom, Telecommuting

Chapter 1: Taking Risks and Making Profits, Chapter 8: Organizational Culture and Structure, Chapter 10: Motivation, Chapter 11: Human Resource Management, Chapter 12: Labor Management and Unions, Bonus Chapter B: Technology and New Media

Restaurants Reconsider Wage Structures after Employee Shortage

September 23, 2021

NickelsMcHughMcHugh

Since the widespread restaurant shutdowns of 2020, workers have steadily started to leave the food service industry, many for good. Along with the dangers of working in public during a pandemic, employees also found that some customers at reopened restaurants tended to tip less while others responded aggressively to mask rules. As a result, eateries across the country have nearly one million fewer filled positions than they did before the pandemic, amounting to an 8 percent decrease. And in a Continue reading →

Pandemic, Hiring, Restaurants, Recruitment, Food & Drink, Human Resources, Supply & Demand, Labor Relations, Coronavirus

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 10: Motivation, Chapter 11: Human Resource Management, Chapter 12: Labor Management and Unions

Travel Agencies Make a Comeback as Flying Becomes Complicated

September 8, 2021

NickelsMcHughMcHugh

Although fewer people could be traveling in the coming months due to the delta variant, this summer airlines got slammed with vaccinated vacationers who were ready to fly. Unfortunately for travelers, though, some understaffed carriers were not exactly prepared to handle their return. During the height of the pandemic, airlines offered buyouts or encouraged retirement to many behind the scenes staffers. This led to employee shortages at many carriers, with Delta Air Lines reporting that its call center staff was Continue reading →

Product Development, Travel, Global, Product Distribution, Human Resources, Staffing

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 3: Globalization, Chapter 11: Human Resource Management, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution

[VIDEO] How Scarlett Johansson’s Disney Lawsuit Could Change Actor Pay

August 13, 2021

NickelsMcHughMcHugh

Last week, we looked at how Scarlett Johansson filed a lawsuit against Disney alleging that Black Widow’s premiere on the company’s streaming platform deprived the movie star of income. The video below dives into further detail about how this upcoming legal battle could set the stage for big changes in Hollywood as on-screen talent looks to grab a piece of the increasingly important streaming market.

Questions:

How could Scarlett Johansson’s lawsuit against Disney potentially transform actor compensation in Continue reading →

Entertainment, Streaming, Product Distribution, Ethics, Movies, Labor Relations, Compensation

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 11: Human Resource Management, Chapter 12: Labor Management and Unions, Bonus Chapter B: Technology and New Media

Disney Faces Movie Star Lawsuits for Streaming Premieres

August 3, 2021

NickelsMcHughMcHugh

For decades, Hollywood’s top movie stars have brokered contracts that grant them a percentage of a film’s box office earnings in addition to their multi-million dollar salaries. Then the pandemic hit last year and completely upended the industry’s long-established practice of premiering movies in theaters. Instead, studios like Disney and Warner Bros. released new titles through the streaming platforms Disney+ and HBO Max as $30 single-viewing rentals.

Once theaters began to reopen in 2021, studios combined both of these Continue reading →

Disney, Ethics, Product Distribution, Compensation, Movies, Marvel, Movie theaters, Entertainment, Streaming

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 11: Human Resource Management, Chapter 12: Labor Management and Unions, Chapter 15: Distribution, Bonus Chapter B: Technology and New Media

Spread of Delta Variant Complicates Companies’ Office-Return Plans

July 28, 2021

NickelsMcHughMcHugh

Yesterday, the CDC announced that vaccinated Americans should once again wear masks in indoor public places. This reversal of course from guidelines established just two months ago comes as the Delta variant spreads across the country. As a result, companies that intended to bring their employees back into the office in the coming months are now reconsidering their reopening plans.

For instance, Apple hoped to bring staff back into its corporate offices by September but have now pushed that Continue reading →

Ethics, Human Resources, Office Culture, Operations Management, Coronavirus, Global, Pandemic

Chapter 1: Taking Risks and Making Profits, Chapter 3: Globalization, Chapter 4: Ethics and Social Responsibility, Chapter 8: Organizational Culture and Structure, Chapter 9: Production and Operations Management, Chapter 11: Human Resource Management

Companies Seek to Strike a Balance with Hybrid Offices

July 1, 2021

NickelsMcHughMcHugh

When the pandemic hit the U.S. last year, millions of Americans suddenly went from commuting to the office every weekday to working from home on their laptops. While it was difficult for some people to adjust to this abrupt change, many others became accustomed to remote work quickly, and they would very much like to continue doing just that. As a result, a number of companies are experimenting with “hybrid offices” in which employees come in a couple days of Continue reading →

Remote Work, Management, Scheduling, Motivation, Coronavirus, Entrepreneurship, Organizational Structure, Human Resources, Pandemic, Workplace culture

Chapter 1: Taking Risks and Making Profits, Chapter 6: Entrepreneurship, Chapter 7: Management & Leadership, Chapter 8: Organizational Culture and Structure, Chapter 10: Motivation, Chapter 11: Human Resource Management

How Companies Are Incentivizing Employees to Get Vaccinated

May 25, 2021

NickelsMcHughMcHugh

Although the U.S. is averaging nearly 2 million Covid-19 vaccinations per day, the rate has certainly slowed down since last month’s daily average of 3.3 million vaccinations. 60 percent of the population has received at least one dose, but that still leaves tens of millions more who need to get their shots before the country hits herd immunity. According to a recent survey, worries about taking time off of work is one of the major reasons why many Americans have Continue reading →

Pandemic, Management, Vaccinations, Motivation, Employee benefits, Human Resources, Compensation, Coronavirus

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 7: Management & Leadership, Chapter 10: Motivation, Chapter 11: Human Resource Management