March 30, 2018

As anyone who’s ever worked in retail knows, dealing with unpredictable work hours can be a frustrating experience. At the Gap, for instance, schedules must be posted 10 days in advance but can change quickly if the staff must prepare for big events like sales promotions or visits from executives. Even during standard operating times this system is far from perfect, with employees uncertain if they’ll work the same shifts from one week to the next. “I don’t count on Continue reading

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March 27, 2018

Nobody ever plans on running late, especially when they’re headed for work. But even the most punctual employee can occasionally be tardy thanks to a faulty alarm clock or unexpected traffic. In fact, a recent CareerBuilder survey of human resource officers and regular staffers found that 25 percent of workers show up late at least once a month. 51 percent of these tardy employees blamed traffic for their delays, followed by oversleeping (31 percent) and bad weather (28 percent).

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March 20, 2018

If you love movies, then there’s a good chance you’ve never heard of the Sharknado series. After all, this Syfy franchise about tornados that scoop up hungry sharks probably won’t receive any Oscar nominations in the near future. But while Sharknado may be driven by a silly premise, the making of these movies is serious business. Along with hiring actors and designing sets, the producers must also bring in a crew that is capable of handling everything from setting up Continue reading

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February 16, 2018

Although Americans are known for spending a lot of time at their jobs, they’re not always working during those long hours behind a desk. In fact, a recent Harvard study found that 78 percent of surveyed employees experienced some type of idleness at work. This isn’t referring to laziness or procrastination: “We are talking about time at work when employees are supposed to be working, and available to work, but they are unable to,” said Andrew Brodsky, co-author of the Continue reading

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December 21, 2017

Much like this year’s Thanksgiving season, the last week of December will see record numbers of travelers hitting the road or heading to the airport for the holidays. Along with more than 97 millions drivers, AAA estimates that some 6.4 million people will fly to their destinations. Due to a computer glitch, however, thousands of passengers who booked flights with American Airlines nearly missed out on being a part of this massive crowd of travelers.

The company’s problems came Continue reading

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November 30, 2017

Although many retailers enjoyed a sales boost during Thanksgiving Weekend, no other company can rival Amazon’s stellar start to the holiday season. The e-commerce outlet brought in 45 percent of all online purchases on Thanksgiving along with nearly 55 percent of Black Friday’s total Internet transactions. Plus, Amazon announced that Cyber Monday was the company’s biggest sales day ever, boasting that customers had purchased “hundreds of millions of products” throughout the weekend.

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November 22, 2017

With airports and roads both packed with people, traveling during Thanksgiving week can be an unpleasant experience to say the least. And unfortunately 2017 won’t be any easier on weary holiday travelers: AAA estimates that nearly 51 million Americans will journey more than 50 miles over the course of the four-day weekend. That’s 1.6 million more people on the road than in 2016, a 3.3 percent increase that will make this year’s Turkey Day traffic the busiest since 2005.

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November 17, 2017

Since Uber’s founding in 2009, the ride-hailing service has relied on tens of thousands of drivers that it considers to be independent contractors. Although this policy has been controversial from the start, executives claim it is a vital component of the company’s historic growth rate. After all, the money that Uber saves from paying employment benefits allows it to charge lower fares. That explanation simply isn’t good enough for many critics, however, who claim the company is depriving drivers of Continue reading

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November 2, 2017

For those who enjoy a full-service experience when they travel, staying at a hotel can turn into an expensive enterprise. Paying for gratuity alone can become costly if someone takes advantage of amenities like room service or bellhops. But while guests are quick to tip waiters and baggage carriers without a second thought, this same courtesy does not often extend to housekeeping staff. According to the American Hotel and Lodging Association, fewer than a third of guests leave gratuity for Continue reading

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September 7, 2017

iidar-sagdejevLast year we took a close look at how Wells Fargo fostered a culture of fraud that encouraged employees to open unauthorized credit and debit card accounts for customers. Investigators at the time estimated the bank had created more than 1.5 million fraudulent accounts, leading Wells Fargo to fire thousands of employees. Further inquiries from Congress also caused the company to replace managers and roll back executive pay as part of an overhaul of its retail division. The scandal Continue reading

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