It’s a scenario that plenty of fast food fans have faced before: they pull up to the drive-thru speaker at McDonald’s and ask for their favorite frozen treat, only to hear the reply, “Sorry, but the machine is broken right now.” Responsible for about 60 percent of the chain’s desserts, the McFlurry machine is a vital asset for Golden Arches franchises across the country, even though their unreliability has become something of a running joke. Along with serving as the Continue reading
The economic disruptions of the past year and a half caused small businesses to lose an average of 11 percent of their revenues. This was not the case for the globe’s big corporations, though. According to a McKinsey study of 5,500 “big, highly productive” U.S. and European companies, all surveyed firms reported that they experienced no declines in sales during the pandemic.
Although large companies had already been overtaking their smaller rivals before 2020, economists say that the pandemic widened Continue reading
Those who have concerns about privacy on smartphones often focus on apps that track users’ internet browsing history or even their movements through GPS. But while such violations of privacy are becoming more well-known to users, many others appear to be unaware that some apps have open access to their contact lists. For instance, therapist Gabriela Buendia was shocked to discover that the payment app Venmo had shared a list of her phone contacts as well as data about everyone Continue reading
Yesterday, we looked at how cost-cutting measures used by rental car companies to survive the pandemic have now led to supply problems that are affecting travelers across the country. But rental cars aren’t the only items that are in short supply these days. For instance, a garden supply store called Valley View Farms experienced record sales of patio furniture in March as customers began to emerge from the extended stays at home. Soon after this boom, though, the Maryland retailer Continue reading
When the pandemic hit the U.S. last year, millions of Americans suddenly went from commuting to the office every weekday to working from home on their laptops. While it was difficult for some people to adjust to this abrupt change, many others became accustomed to remote work quickly, and they would very much like to continue doing just that. As a result, a number of companies are experimenting with “hybrid offices” in which employees come in a couple days of Continue reading
Last year, companies across all industries scrambled to figure out how to continue doing business during the coronavirus pandemic. As time went on, subscription services proved to be dependable profit sources given that they required customers to provide regular payments every month. Subscriptions to streaming platforms like Netflix and Disney Plus skyrocketed in 2020 while many restaurants also found success with membership models.
For instance, in early 2021 six eateries in the Washington, D.C., area joined forces to create Continue reading
In 2017, the startup Moviepass offered film buffs a deal that seemed too good to be true. For $9.95 per month, subscribers could see up to one movie per day at all major theaters located throughout the country. Moviepass hoped to offset the costs of purchasing so many tickets by brokering bulk deals with theater chains and by monetizing users’ data. None of these plans ever came to fruition, however, which left the company with more than three million subscribers Continue reading
As warmer weather returns throughout the country, many Americans are stepping out of their heavily used kitchens and heading back to restaurants. According to data from the review site Yelp, restaurant reservations are up 46 percent compared to 2019 and a whopping 23,000 percent compared to last year near the start of the pandemic. The reservation site OpenTable reports similar surges in restaurant traffic as more people receive vaccinations and restrictions ease across the country.
“States that had restrictions Continue reading
Earlier this week, we looked at how pandemic lockdowns led to increased consumer demand as well as supply chain problems that are delaying deliveries around the world. Large-scale disruptions such as the Suez Canal blockage and the traffic jam at the Port of Los Angeles have resulted in wide-ranging financial damage to all sorts of small operators who cannot get their hands on vital merchandise. For instance, one restaurant in Oklahoma must pay $200 for a case of gloves that Continue reading