February 22, 2023

While last week we looked at how Domino’s relies on automation to mass produce its pizza dough, today’s video examines the operations at a company that takes the opposite approach. At Utopia Bagels in New York City, a well-trained staff of specialists make thousands of bagels by hand every day, all driven by a passionate owner whose love for his craft comes through in this video.

Questions:

  1. What are the advantages and disadvantages of making bagels entirely by hand?
  2. What Continue reading
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January 27, 2023

Food prices hiked by inflation have taken a toll on Americans’ wallets for more than a year, although economists say that costs for a number of commodities are finally starting to fall. But that has not been the case with eggs: the average U.S. price per dozen hit $4.25 in December 2022, up from $1.79 a year earlier. The situation is especially bad in costly markets like California, where 12 Grade A large eggs go for an average of $7.37. Continue reading

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January 25, 2023

When Bethany Lane moved to New York City after graduating from college, she immediately looked for ways to make money in her expensive new home. “I had to pay my rent and student loans, so I went on Craigslist,” she said. “I saw that somebody would pay me to walk dogs. As an animal lover who is obsessed with dogs, it was perfect.” The job worked out so well that by 2014 Lane founded Whistle & Wag, a boutique pet Continue reading

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January 13, 2023

Last week, we looked at how bad weather and an overloaded scheduling system led to disastrous consequences for Southwest Airlines as it canceled more than 13,000 flights over the holidays. But while this disaster could at least be partly blamed on a rough winter storm, airports had no such excuse on Wednesday when a computer outage led to another massive wave of cancellations and delays. According to the Federal Aviation Administration (FAA), a damaged database file corrupted the agency’s system Continue reading

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January 11, 2023

As the post-pandemic economic recovery slows down, many companies are looking to trim their bottom lines through restructuring and layoffs. Unlike in previous downturns, however, professional employees have largely been on the receiving end of these job cuts. The video below examines why white collar workers are more likely to receive a pink slip than their blue collar brethren.

Questions:

  1. Why are white collar workers facing a disproportionate amount of layoffs as the economy slows down?
  2. How can the strong Continue reading
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January 4, 2023

The end of December is one of the busiest travel times of the year as people rush back and forth from home for the holidays. For travelers who booked trips on Southwest Airlines, though, the season was even more stressful as the carrier canceled more than 13,000 flights in less than a week. The trouble started when a major winter storm swept the country and prevented many pilots and flight attendants from working. Southwest staff usually solve this problem by Continue reading

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November 30, 2022

The National Retail Federation says that customer returns are increasing across the industry, driven primarily by online returns that have more than doubled in the last few years. Contrary to what many consumers may think, these products don’t simply boomerang back onto store shelves. As the video below shows, returned items take a complicated journey from warehouse to warehouse that frequently ends either at a secondary resale center or a landfill.

Questions:

  1. Why do many returned products end up in Continue reading
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November 18, 2022

Last month Taylor Swift released her 10th album Midnights, which shocked the recording industry by selling the equivalent of 1,578,000 copies. Songs from the album also occupied every slot of Billboard’s Top 10 singles chart, the first time in history that an artist has achieved this feat. Needless to say, anticipation for Swift’s upcoming tour grew to massive proportions on the eve of a pre-sale event planned for earlier this week. Ticketmaster established a Verified Fan program to keep Continue reading

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November 11, 2022

The New York bakery Junior’s has been selling enormous cheesecakes to customers since 1950, but 2022 has probably been the toughest year for the company since its founding. Along with examining how a cream cheese shortage and skyrocketing ingredient prices have threatened Junior’s bottom line, this video also examines the company’s history and the intricate production processes for its many baked goods. 

Questions:

  1. How have rising ingredient costs affected Junior’s business? 
  2. What role does automation play at Junior’s Continue reading
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November 2, 2022

The Mississippi River serves as one of the nation’s most vital supply routes, with slow-moving barges carrying everything from agricultural products to oil and building materials. Due to a drastically dry spring and summer, however, the river is running too low at some points to allow vessels to pass through. This video looks at how plummeting water levels on the Mississippi are disrupting the plans of farmers and manufacturers who rely on the river to get their goods to market. Continue reading

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