As the Internet’s popularity began to rise in the late 1990s, the music industry had just enjoyed some of their best years to date. Annual sales soared over $14 billion at its peak, driven by an enormous demand for CDs that appeared to be insatiable. After 1999, however, consumer interest shifted online where users could download any song they wanted for free. While the Recording Industry Association of America tried in vain to stop illegal file trading, the practice only Continue reading
For Silicon Valley entrepreneurs, establishing a clear narrative around a startup’s foundation and purpose is essential to success. Few people understood this concept better than Elizabeth Holmes, CEO of the formerly acclaimed blood-testing firm Theranos. She founded her company in 2003 at the age of 19 after dropping out of Stanford University’s School of Chemical Engineering. Holmes left college early because she claimed to discover a revolutionary new method for medical testing: rather than drawing a significant amount of blood Continue reading
In spite of a few setbacks like a green diving pool and the actions of a blue-haired nincompoop, the 2016 Rio Olympics packed in plenty of action and emotion over its two-week run. For all the unparalleled athleticism on display, however, the TV ratings reward for the games’ American broadcaster NBC was relatively lackluster. The network brought in an average audience of 25.4 million during its primetime coverage, an 18 percent drop from the London 2012 games. While NBC received Continue reading
F
or the last few months Americans have been confronted with a peculiar dilemma at the cash register: to swipe or not to swipe? That is the question as shoppers and businesses across the country struggle to adapt to the credit card industry’s transition to chip technology. While 75 percent of cards are currently chip-enabled, only one-quarter of American merchants have the equipment to read them. The frustration continues even after upgrading as customers endure long waits for payments to Continue reading
In today’s digital world it can be difficult for photographers and trademark holders to control the use of their pictures. To combat copyright infringement, licensing companies like Getty Images keep a close eye on where their photos are posted. For instance, using a Getty-owned image on your blog without permission will likely result in a cease-and-desist letter from company representatives. That’s what happened to photographer Carol M. Highsmith when she received an email informing her that an image on her Continue reading
With credit cards commonplace and mobile payments steadily growing in popularity, Americans just don’t spend cash the way they used to. For instance, the salad-selling chain Sweetgreen claims that cash payments accounted for 40 percent of all transactions when they opened nine years ago. Now, fewer than 10 percent of the company’s sales are completed with cash. In January Sweetgreen eliminated cash transactions at a few locations to see if the change would upset customers. Complaints ended up being scarce Continue reading
As anybody with a social media presence knows well, Pokémon Go’s massive popularity has only grown since it landed in American app stores earlier this month. On July 22 the augmented reality game launched in Asia, racking up ten million downloads in Japan on a single day. Still, not everything about the app’s Asian expansion was ideal: Pokémon Go remains banned in China, by far the region’s most lucrative market.
And that’s not the only bad news currently confronting the Continue reading
Since Pokémon Go’s launch last week, the mobile app has rapidly grown into a phenomenon with millions of wannabe Pokémasters around the world. In this “augmented reality” game, players literally roam streets, parks and landmarks on a search for the famed “pocket monsters” of the Japanese franchise. When one of these creatures appears on a user’s smartphone screen, they can then capture it to add to their collection. The ultimate goal for players is to abide by Pokémon’s longstanding slogan, Continue reading
One of the first phrases children are taught to say is “thank you.” This simple expression of gratitude then sticks with us throughout life, acting as the appropriate response to a range of situations both simple and serious. In the eyes of Citigroup, however, “thank you” is more than just a common reply. Since 2004 the banking giant has operated a rewards program called “ThankYou” that allows customers to earn points from their purchases. As a result, the company trademarked Continue reading
Password protection has been an essential element of online security since the beginning of the Internet age. But as hackers become better at infiltrating digital defenses, many companies have started switching to more advanced user verification methods. For instance, millions of customers at Wells Fargo and Bank of America regularly use their fingerprints to access their accounts from mobile devices. This practice will only grow as more companies include fingerprint-scanning technology in future smartphone models.
And biometric security doesn’t stop Continue reading