Chapter 7: Management & Leadership - McGraw-Hill Introduction to Business

The Hallmark Channel Faces Backlash after Removing Ads

December 17, 2019

During December, the Hallmark Channel’s schedule is chock full of Christmas movies to keep the holiday spirit strong throughout the month. But last week the usually jolly TV network behaved more like Ebenezer Scrooge in the eyes of many fans and users on social media. The controversy began when Hallmark received a complaint from an advocacy group whose stated mission is to “fight against indecency.” The organization complained about four ads that featured same-sex couples from a wedding planning company Continue reading →

Hallmark, Branding, Marketing, Promotions, Ethics, Entertainment, Social Media, Television, Advertising, Crisis management

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 7: Management & Leadership, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Bonus Chapter B: Technology and New Media

[VIDEO] How Toys ‘R’ Us Went Bankrupt

November 8, 2019

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In 2017 Toys ‘R’ Us filed for bankruptcy under the weight of billions of dollars in debt. Six months later all of the retailer’s stores had closed with their stock liquidated and staff let go without severance. This in-depth video chronicles the rise and fall of this former “category killer,” detailing how the retailer’s bankruptcy changed the toy industry as well as the lives of its former workers.

Questions:

How did the bankruptcy of Toys ‘R’ Us affect its Continue reading →

Airbnb Plans to Verify Each of Its 7 Million Listings

November 7, 2019

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Airbnb has grown into a multi-billion dollar company by providing people with an online platform where they can temporarily rent out their house or apartment to guests. Although this app has changed how millions of people travel, it’s also generated a lot of controversy since launching more than a decade ago. In some popular travel destinations, landlords have displaced longtime residents in order to make room for as many Airbnbs as possible. As a result, cities like London and Barcelona Continue reading →

Travel, Product Distribution, Crisis management, Reputation, Airbnb, Marketing, Global, Product Development, Ethics, Tourism, Social Media

Chapter 1: Taking Risks and Making Profits, Chapter 3: Globalization, Chapter 4: Ethics and Social Responsibility, Chapter 7: Management & Leadership, Chapter 13: Marketing, Chapter 14: Product and Price, Chapter 15: Distribution, Bonus Chapter B: Technology and New Media

GM Workers End Strike after Approving New Contract

October 29, 2019

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In mid-September, nearly 50,000 General Motors employees represented by the United Auto Workers union went on strike after failing to reach an agreement with the company. Staffers walked picket lines for more than a month as they fought for improved wages, benefits, and job security. Then last week the standoff finally ended as the union struck a deal with management that partially gave in to some of the workers’ demands.

For instance, employees are now guaranteed a 3 percent pay Continue reading →

Cars, Transportation, Management, General Motors, Operations Management, Strikes, Unions, UAW, Labor Relations

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 7: Management & Leadership, Chapter 9: Production and Operations Management, Chapter 12: Labor Management and Unions

PG&E’s Rolling Blackouts Anger and Endanger Californians

October 18, 2019

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At the end of summer, weather-tracking services in California began issuing reports that many in the state have come to dread: extreme winds and dry conditions had increased the risk of wildfires. The previous year had been one of California’s worst due to disasters like the Camp Fire, an enormous blaze that killed more than 80 people and destroyed the town of Paradise. In the aftermath of this tragedy, many blamed the Pacific Gas and Electric Company (PG&E) for failing Continue reading →

California, Crisis management, Operations Management, Utilities, Ethics, Reputation, Regulation

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 7: Management & Leadership, Chapter 9: Production and Operations Management, Chapter 13: Marketing, Bonus Chapter A: Business Law

WeWork Withdraws IPO after CEO Scrutiny

October 3, 2019

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This past summer, the startup WeWork heavily promoted what it promised would be a historic initial public offering (IPO). Analysts seemed to agree: Goldman Sachs estimated the office space leasing company could reach a valuation of $96 billion upon its stock market debut. When WeWork submitted the first documents for its IPO, though, the company settled on a potential valuation of $47 billion as it promised to change the world as well as the office leasing industry. Co-founder and CEO Continue reading →

WeWork, Startups, Management, CEO, Ethics, Leadership, Compensation, Turnover, Office Culture, IPO, Stock Market

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 6: Entrepreneurship, Chapter 7: Management & Leadership, Chapter 8: Organizational Culture and Structure, Chapter 11: Human Resource Management, Chapter 19: Securities Markets

Analytics Firm Comscore Settles Fraud Charge with SEC

September 26, 2019

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In the lucrative world of data analytics, few companies are more prominent than Comscore. The Virginia-based tech firm analyzes much of the country’s web traffic which then serves as a key reference for pricing online ads. Similar to the television ratings tracker Nielsen, Comscore measures how many people visit a website, the amount of time they spend on it, and other important metrics that can determine its popularity. As a result, the company’s data is vital for media companies and Continue reading →

Advertising, Social Media, Fraud, Leadership, Comscore, SEC, Accounting, Management, Regulation, Ethics

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 7: Management & Leadership, Chapter 13: Marketing, Chapter 17: Accounting, Bonus Chapter A: Business Law, Bonus Chapter B: Technology and New Media

Managers Advised to Stay Polite When Competing for Promotions

September 24, 2019

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Over the last few decades, countless movies and TV shows have portrayed cutthroat corporate characters who will stop at nothing to advance up the company ladder. According to many top managers, however, today’s firms aren’t looking to promote anyone as ruthless as this. Although obtaining executive positions at major companies remains extremely competitive, modern businesses want collaborative managers who are willing to work with everyone. That especially includes colleagues who could be seen as their competition for promotions.

“Today, Continue reading →

Ethics, Hiring, CEO, Leadership, Collaboration, Management

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 7: Management & Leadership, Chapter 11: Human Resource Management

Nearly 50,000 General Motors Workers Go on Strike

September 17, 2019

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On Monday around 48,000 General Motors employees walked off their jobs and onto picket lines after the United Auto Workers failed to reach a new agreement with the company. Along with improved pay and health benefits, the striking workers also want to keep plants open to ensure job security. “Our members have been very clear about what they will and will not accept from this contract,” said UAW Vice President Terry Dittes. “We are standing up for fair wages, we Continue reading →

Cars, Transportation, Management, General Motors, Operations Management, Strikes, Unions, UAW, Labor Relations

Chapter 1: Taking Risks and Making Profits, Chapter 4: Ethics and Social Responsibility, Chapter 7: Management & Leadership, Chapter 9: Production and Operations Management, Chapter 12: Labor Management and Unions

[VIDEO] How Minimum Wage Works in the U.S.

September 5, 2019

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In recent years, progressive policymakers have advocated to increase the minimum wage across the nation while other legislators oppose the measure entirely. Along with looking at the reasoning behind both sides, this video also explains how foreign countries deal with the complicated issue of the minimum wage.

Questions:

How does minimum wage policy in the U.S. differ from other countries?
Should the U.S. develop a minimum wage system that is tied to inflation? Why or why not?

Economics, Management, Motivation, Ethics, Regulation, Entrepreneurship, Minimum Wage, Compensation

Chapter 1: Taking Risks and Making Profits, Chapter 2: Economics, Chapter 4: Ethics and Social Responsibility, Chapter 6: Entrepreneurship, Chapter 7: Management & Leadership, Chapter 10: Motivation, Chapter 11: Human Resource Management, Bonus Chapter A: Business Law