July 12, 2022

Since the start of the summer travel season, air carriers have canceled thousands of flights as they grapple with bad weather, high fuel costs, and rampant inflation. Along with these problems, airlines are also encountering increased resistance from one of their most important groups of employees: pilots. Faced with large workloads and an unpredictable post-pandemic environment, pilots are demanding substantial wage increases as well as quality of life benefits from their employers. 

According to analysts, airlines are likely to Continue reading

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Although the pandemic ushered in a new era of working from home, many companies still want employees to come into the office. This video looks at how the social network LinkedIn redesigned its workplace to include more than 75 different types of seating, combining the comforts of home with the collaborative nature of the office environment. 

Questions:

  1. What are the benefits and drawbacks of LinkedIn’s new hybrid office plan?
  2. Do you think more companies should follow LinkedIn’s lead and Continue reading
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June 29, 2022

Although the food conglomerate Kellogg might be best known for cereal brands like Rice Krispies and Frosted Flakes, the company also controls other big names such as Eggo waffles, Pringles, and Cheez-It. Managing such a wide portfolio of successful brands is no simple task, though, as departments must often compete with one another for attention and resources. Then there are the unique requirements for each market: for instance, cereals have different marketing and packaging needs than Kellogg’s snack brands.

Given Continue reading

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April 8, 2022

The e-commerce giant Amazon is the second largest private employer in the U.S., with more than 1 million employees working in fulfillment centers and corporate offices around the country. For years, labor activists have sought to unionize this enormous workforce, but past efforts largely failed to gain traction. That may be starting to change, however, if recent developments at New York’s largest Amazon warehouse are any indication. 

Last week, staff at the JFK8 facility on Staten Island voted 2,654 Continue reading

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February 1, 2022

In the early days of the pandemic, the federal government passed the $800 billion Paycheck Protection Program (PPP) in order to provide money for payroll expenses that had been lost during the nationwide shutdowns. The initiative offered companies with 500 or fewer workers low-interest loans of up to $10 million to cover about two months of payroll. With unemployment soaring at the time, the idea was to bring relief to struggling employees while simultaneously giving businesses more breathing room on Continue reading

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November 16, 2021

The pandemic completely upended the concept of work in the U.S., resulting first in mass layoffs as companies closed down followed by mass resignations when businesses returned. This video looks at how the first problem may have led to the “Great Resignation” as workers continue to leave their jobs and companies struggle to attract talent.

Questions:

  1. Why have employment rates in travel and hospitality struggled to return to pre-pandemic levels?
  2. What are some of the causes of the Great Resignation? Continue reading
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September 29, 2021

At the beginning of the year, the widespread distribution of Covid vaccines gave many companies the confidence to start plotting their triumphant returns to office life. Then the spread of the delta variant largely thwarted these plans as firms brought back just a fraction of the staffers they had intended to. And for those few employees who returned to offices, most are still doing the same thing that they’ve done since March 2020: Zoom meetings. 

For example, Nick Kneer Continue reading

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September 23, 2021

Since the widespread restaurant shutdowns of 2020, workers have steadily started to leave the food service industry, many for good. Along with the dangers of working in public during a pandemic, employees also found that some customers at reopened restaurants tended to tip less while others responded aggressively to mask rules. As a result, eateries across the country have nearly one million fewer filled positions than they did before the pandemic, amounting to an 8 percent decrease. And in a Continue reading

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September 8, 2021

Although fewer people could be traveling in the coming months due to the delta variant, this summer airlines got slammed with vaccinated vacationers who were ready to fly. Unfortunately for travelers, though, some understaffed carriers were not exactly prepared to handle their return. During the height of the pandemic, airlines offered buyouts or encouraged retirement to many behind the scenes staffers. This led to employee shortages at many carriers, with Delta Air Lines reporting that its call center staff was Continue reading

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July 28, 2021

Yesterday, the CDC announced that vaccinated Americans should once again wear masks in indoor public places. This reversal of course from guidelines established just two months ago comes as the Delta variant spreads across the country. As a result, companies that intended to bring their employees back into the office in the coming months are now reconsidering their reopening plans. 

For instance, Apple hoped to bring staff back into its corporate offices by September but have now pushed that Continue reading

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