July 22, 2021

In the coming months, regular drinkers of the sugar-free soda brand Coke Zero might notice a slight change in the taste of their favorite beverage. According to company officials, the formula for Coke Zero will be altered in order to “deliver an even more iconic Coke taste.” While this might seem like a relatively harmless change, any alteration to a Coca-Cola product draws plenty of public scrutiny after the company’s disastrous launch of “New Coke” in the 1980s.

Back then, Continue reading

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June 24, 2021

Last year, companies across all industries scrambled to figure out how to continue doing business during the coronavirus pandemic. As time went on, subscription services proved to be dependable profit sources given that they required customers to provide regular payments every month. Subscriptions to streaming platforms like Netflix and Disney Plus skyrocketed in 2020 while many restaurants also found success with membership models. 

For instance, in early 2021 six eateries in the Washington, D.C., area joined forces to create Continue reading

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Nearly a month after a cyberattack on Colonial Pipeline led to gasoline shortages across the nation, this week hackers targeted and shut down some operations at JBS, the world’s largest meat supplier. Like the previous incident, the perpetrators infiltrated the company’s computer systems and demanded a ransom to unlock them. Although JBS said that its systems are coming back online, it nevertheless had to halt operations at processing plants throughout the U.S. and Australia as a result of the attack. Continue reading

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As warmer weather returns throughout the country, many Americans are stepping out of their heavily used kitchens and heading back to restaurants. According to data from the review site Yelp, restaurant reservations are up 46 percent compared to 2019 and a whopping 23,000 percent compared to last year near the start of the pandemic. The reservation site OpenTable reports similar surges in restaurant traffic as more people receive vaccinations and restrictions ease across the country. 

“States that had restrictions Continue reading

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April 15, 2021

After experiencing the worst year for the hospitality industry in U.S. history, restaurants and bars are beginning to bounce back as vaccinated Americans reemerge into the world and Covid-19 restrictions ease. For instance, sales at the Miami coffee shop and eatery All Day spiked in January to their highest levels since the start of the pandemic. “It was like turning on a light switch,” said owner Camila Ramos. As customers continued to flood into All Day, she tried to hire Continue reading

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March 9, 2021

As dining rooms closed across the country in 2020 because of the pandemic, restaurants started focusing their efforts on takeout and drive-thru orders. Many companies added new technology and logistical plans for their takeaway operations that will likely remain in place after the pandemic is over. For instance, Starbucks sent employees with hand-held devices through lines of cars to gather orders quickly and will continue to do so for the foreseeable future. New Chipotle locations will feature “Chipotelanes” where customers Continue reading

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January 21, 2021

At the start of the pandemic, fast food chains like Taco Bell suddenly had to close their dining rooms and serve all customers via drive-thrus. Many of these companies altered their menus to increase efficiency so that the lines of cars would move as quickly as possible. For instance, Taco Bell got rid of items like the Mexican Pizza and Nachos Supreme to reduce its packaging needs while also ditching all potato items so that it could keep its ingredients Continue reading

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January 19, 2021

The food service industry has been hit especially hard during the pandemic as restaurants and bars try to stay afloat with fewer customers. But while the struggles of the nation’s eateries have received a lot of attention, catering companies have suffered just as much behind the scenes. With restrictions in place that keep gatherings small, not many people need caterers to provide food for their weddings or office parties. As a result, catering companies across the country are laying off Continue reading

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November 17, 2020

Since the start of the pandemic, takeout and delivery orders have taken on outsized importance at restaurants that have been unable to open to full capacity. As a result, some companies are investing in “ghost kitchens” that focus solely on pickup and delivery orders. For instance, last week Chipotle opened its first Digital Kitchen in New York, a location with no dining room that is largely closed off to walk-in customers.

“The Digital Kitchen incorporates innovative features that will complement Continue reading

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November 5, 2020

Over the last few years, fast food chains like McDonald’s and Taco Bell have invested heavily in breakfast menu items in order to drive up morning sales. This strategy worked for a while as breakfast sales continually increased from previous years and chains poured millions of dollars into marketing the so-called “most important meal of the day.” But like so many other previously successful ventures, the coronavirus pandemic has taken a major toll on the breakfast business.

Morning drive-thru traffic Continue reading

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